Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Devlin

Sanford,FL

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Shift Leader

Walgreens
Sanford, Florida
09.2024 - Current
  • Assessed reports and adjusted workflows to realign with targets.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Monitored employee performance and provided feedback for improvement.

Server

Winghouse Bar & Grill
Sanford, FL
04.2023 - 01.2024
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Stocked service areas with supplies during slow periods.
  • Provided excellent customer service to ensure satisfaction.

Sales Associate

The UPS Store
Deltona, Florida
01.2021 - 07.2023
  • Attended weekly team meetings to review performance goals and objectives.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

Education

High School Diploma -

Richard Milburn Academy
Deltona, Florida
05-2020

Skills

  • Follow-up procedures
  • Team collaboration and leadership
  • Team-building activities
  • Technical support
  • Shift leadership
  • Inventory counts
  • Training assistance
  • Problem-solving
  • Action planning
  • Complaint resolution
  • Flexible schedule
  • Cash handling

Timeline

Shift Leader

Walgreens
09.2024 - Current

Server

Winghouse Bar & Grill
04.2023 - 01.2024

Sales Associate

The UPS Store
01.2021 - 07.2023

High School Diploma -

Richard Milburn Academy
Courtney Devlin