Passionate about helping others in positive helpful ways Develop professional problem solving, as well as in a leader roll Spending time with others in outgoing ways, to achieve the best goal
Courtney Dirocco
Sarasota,USA
Summary
Licensed Cosmetologist and Hairdresser known for exceptional communication and interpersonal skills, adept at fostering strong client relationships. Equipped with advanced computer and phone skills, ensuring seamless operations and client satisfaction. Eager to contribute to a dynamic team environment, leveraging outreach and listening skills to enhance customer experiences and drive success.
Overview
2024
2024
years of professional experience
Work History
Licensed Cosmetologist / Hairdresser / Representative
BT on the Boulevard
Sarasota, FL
- Delivered customized haircuts and styling services to enhance client satisfaction.
- Maintained cleanliness and organization of workstation to ensure compliance with health standards.
- Assisted clients in selecting suitable products for their hair care needs.
- Demonstrated knowledge of current trends in hairstyles and color techniques to provide expert recommendations.
Server/ front desk/ customer service
Valentinos pizza
Sarasota, FL
12.2020 - 07.2023
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu items and service protocols.
Hostess/ receptionist
The Field Club
Sarasota, FL
12.2017 - 11.2020
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Worked with a private country club and had to acknowledge and remember 600 members by their last name and status.
Ice cream maker/ front desk
Subzero ice cream
08.2016 - 07.2017
Care taker for kids/ after school activities
Suncoast school
Sarasota
08.2014 - 05.2015
Education
High School Diploma -
Riverview
Sarasota, FL06.2019
Skills
Communication Skills (Expert)
Phone Skills (Expert)
Computer Skills (Experienced)
Listening Skills (Expert)
Interpersonal Skills (Skillful)
Responsibility (Expert)
Outgoing (Expert)
Continuing education
Licensed cosmetologist
Client education
Social skills
Friendly communication
Active listening
License/certification
- License aesthetician received august 2021
- Licensed cosmetologist received October 2023
Courses
- Communication verbiage | Social digital Present
- 4 step check in and out | Summit salons
- Problem solving | Summit program
- Enhance language/ elevate | Summit salon
- Assistant action | Summit
- Top 20s/ bottom 80s | Summit
- Safety | Food and beverage
Interests
Timeline
Server/ front desk/ customer service
Valentinos pizza
12.2020 - 07.2023
Hostess/ receptionist
The Field Club
12.2017 - 11.2020
Ice cream maker/ front desk
Subzero ice cream
08.2016 - 07.2017
Care taker for kids/ after school activities
Suncoast school
08.2014 - 05.2015
Licensed Cosmetologist / Hairdresser / Representative
BT on the Boulevard
High School Diploma -
Riverview