Develop comprehensive operating procedures for equipment and new processes, following standard formats for clarity and consistency.
Actively participate in continuous improvement initiatives focused on enhancing safety protocols, product quality, output, and equipment uptime.
Collaborate closely with maintenance and engineering teams to devise test methods for process improvements, contributing to enhanced efficiency and output.
Set up, operated, and adjusted equipment across varying development stages, ensuring adherence to safety, quality, and efficiency standards.
Biomedical Technician
GE Healthcare
Fort Smith, AR
08.2023 - 02.2024
Evaluate customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers’ ability to deliver healthcare.
Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction.
Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers.
Robotics Technician
Starship Technologies
Oxford, MS
06.2021 - 06.2022
Maintained detailed records of all repairs, installations, and modifications made to robots.
Analyzed data collected from robotic systems to identify potential problems or areas of improvement.
Trained personnel on how to use various types of robotics equipment.
Support and Deployment Engineer
Starship Technologies
Palo Alto, CA
04.2016 - 05.2019
Implemented effective communication protocols between internal teams working on different aspects of a given deployment.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout deployment.
Conducted routine maintenance and repairs on delivery robots and accompanying equipment.
Education
Bachelor of Science - Electrical Engineering
University of Arkansas-Fort Smith
Fort Smith, AR
Skills
Microsoft Office (Excel, Outlook, Sharepoint, Project)
Leadership and Decision Making
Effective communication skills
Cross-Functional Teamwork
Blueprint and Schematic Reading
Project multitasking and prioritization
Certification
Microsoft Project Management Professional Certificate