Kristine Bayer
Macedon,NY
Summary
Experienced in executive-level support and office administration, ensuring seamless daily operations. Skilled in managing executive schedules, communications, and priorities with efficiency and discretion. Demonstrated track record of effective coordination and office management, contributing to overall team success.
Versatile and customer-focused professional with experience in healthcare, education, executive support, and equine training environments. Proven ability to deliver exceptional customer service while managing complex administrative tasks, coordinating schedules, verifying insurance, supporting diverse teams, and maintaining high standards of organization and confidentiality. Recognized for strong communication skills, adaptability, attention to detail, and the ability to build trust with clients, patients, parents, executives, and stakeholders. Thrive in fast-paced environments and consistently exceed service expectations
Overview
15
15
years of professional experience
Work History
Administrative Assistant to the Executive Director of Engineering
LSI SOLUTIONS
04.2022 - Current
- Managed executive schedules; organized events, logistics, and minutes, enhancing communication.
- Optimized productivity by streamlining administrative processes and workflows, improving operational effectiveness.
- Created detailed correspondence, reports, presentations, and meeting materials while maintaining confidentiality.
- Simultaneously prioritized projects in a fast-paced environment, contributing to improved efficiency and productivity.
- Prepared detailed reports, invoices, and conducted budget tracking, contributing to effective financial management.
New Patient Coordinator
Mattiacio Orthodontics
01.2018 - 04.2022
- Served as the primary point of contact for new patients, ensuring a welcoming experience and efficient appointment scheduling.
- Verified insurance eligibility and resolved coverage issues to determine accurate patient financials.
- Collected, reviewed, and maintained patient demographic, medical, and insurance data in compliance with HIPAA and updated EMR systems.
- Coordinated provider appointments and managed scheduling to optimize clinic workflow and enhance patient satisfaction.
- Collaborated with clinical and billing teams to ensure seamless patient onboarding and continuity of care.
- Explained insurance details, co-pays, and deductibles to patients in a compassionate manner, addressing questions and concerns promptly.
- Verify insurance benefits.
Teachers Assistant
Victor Central School District
01.2011 - 01.2018
- Supported lead teacher in daily classroom instruction and reinforced lessons with individual and group student assistance to improve academic performance.
- Maintained a positive, structured, and inclusive learning environment while ensuring safety and cleanliness.
- Monitored and guided student behavior to foster positive social and emotional development, sharing observations with teachers.
- Assisted with classroom management and facilitated transitions during lunch, recess, and activities.
- Prepared classroom materials and instructional resources for effective teaching.
- Provided support to students with special needs or individualized education plans (IEPs) as directed.
Education
High School Diploma -
EL Crossley
Fonthill, ONT CANADA06-1997
Skills
- Executive Support Executive Calendar Management Schedule & Calendar Planning Travel Coordination Meeting & Conference Planning Board-Level Support Office Administration Office Management Executive Communications Business Correspondence Email Management Presentation Creation Document Preparation Report Writing Budget Tracking Bookkeeping Support Data Entry Spreadsheet Tracking Microsoft Excel Microsoft Word Microsoft Outlook Microsoft PowerPoint Microsoft Teams SharePoint OneDrive Confidential Information Management HIPAA Compliance Stakeholder Relations Customer Service Cross-Functional Collaboration Training and Onboarding Support Compensation and Benefits Coordination Project Planning Strategic Planning Conflict Resolution Problem-Solving Time Management Multitasking Attention to Detail Discretion Sound Judgment
Accomplishments
- Enhanced Executive Scheduling Efficiency: Reduced scheduling conflicts by 25% through strategic calendar management and proactive coordination of executive priorities.
- Improved Stakeholder Satisfaction: Increased satisfaction ratings by 30% within one year by streamlining communication and delivering high-level support to clients and leadership.
- Optimized Administrative Processes: Reduced insurance and documentation processing time by 40% by implementing improved verification and workflow procedures.
- Strengthened Team & Operational Support: Contributed to a 20% improvement in organizational performance by coordinating cross-functional support and ensuring seamless daily operations..
Languages
English
Full Professional
Timeline
Administrative Assistant to the Executive Director of Engineering
LSI SOLUTIONS
04.2022 - Current
New Patient Coordinator
Mattiacio Orthodontics
01.2018 - 04.2022
Teachers Assistant
Victor Central School District
01.2011 - 01.2018
High School Diploma -
EL Crossley