Courtney Fleming
Gainesville,GA
Summary
Dedicated Customer Service professional with proven multitasking abilities and organizational skills. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Freelance Artist
N/A
Gainesville, GA
07.2014 - Current
- Built long lasting relationships and procured continuous work
- Determined accurate price quotes
- Consulted with clients to create beneficial project parameters
- Coached clients on maintenance of products.
Cashier Team Lead
Circle K Corp
Gainesville, GA
07.2018 - 03.2022
- Trained team members on register and cash handling
- Quickly and accurately counted drawers after each shift
- Professionally communicated with customers
- Operating and maintenance of POS
- Lead closing procedures, conducted cash drops, and vault monitoring.
Call Center Representative
VoiceNation
Gainesville, GA
01.2018 - 07.2018
- Adhered to scripts, saving time and assuring quality
- Achieved a high satisfaction rating with customers
- Maintained current customer account data
- Consulted clients to understand their needs and offer relevant solutions.
Artist Manager
Kaman's Art Shoppes
Kissimmee, FL
03.2012 - 07.2018
- Supported artist goals with corresponding action plan
- Cultivated relationships with customers, resulting in repeated business
- Matted and Framed personalized art
- Trained artists to achieve likenesses of clients and to communicate affectively
- Stock and order inventory as needed.
- Created schedules
Education
Associate of Arts - Fine Arts
Gainesville State College
Skills
Data entryCalm and professional under pressureCustomer Data ConfidentialityEfficient and Detail-OrientedBuilding Customer Trust and LoyaltyAssessing Customer NeedsUpselling TechniquesAdobe PhotoShopVerbal and Written Communication
Visual Art Creation
Technical illustration
Photographic editing
Painted finishes
Certification
First aid
Timeline
Cashier Team Lead
Circle K Corp
07.2018 - 03.2022
Call Center Representative
VoiceNation
01.2018 - 07.2018
Freelance Artist
N/A
07.2014 - Current
Artist Manager
Kaman's Art Shoppes
03.2012 - 07.2018
Associate of Arts - Fine Arts
Gainesville State College