Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Frank

Sheridan,AR

Summary

To obtain a position with a well-established company, offering room for advancement and growth. I am a quick learner and is seeking employment in a professional environment where I can diversify and improve upon the skills gained.

Overview

10
10
years of professional experience

Work History

DFA Organizational Development Specialist

Department of Finance and Administration
Little Rock, AR
12.2020 - Current

Excise Tax Administration

  • Procedures for job vacancies by advertising vacant positions, screening applications for minimum qualifications and reviewing new hire recommendations to ensure compliance with policies and procedures
  • Provides technical assistance to staff by maintaining, updating, and interpreting agency policies and procedures to ensure compliance
  • Processes payroll documents and performs payroll procedures by collecting information on newly hired employees or making changes for existing employees, computing payroll totals, preparing authorizations, process employee transfers, terminations, resignations & retirements
  • Help guide employees through human resources procedures and answers questions about policies
  • Prepares fiscal year/biennium reports such as job audit requests, crossgrade/downgrade requests, job advertisements and payroll budget projections by processing necessary paperwork and compiling
  • Process purchase orders and vouchers for payment of bills by verifying and coding proper expenditure code, typing vouchers, and processing for payment
  • May maintain inventories of equipment and/or office supplies and purchase supplies through state purchasing system
  • Renew fiscal year contracts, bids & orders, TR-1, Travel Arrangements

Business Operations Specialist

Department of Finance and Administration
Little Rock, AR
01.2018 - 12.2020

Central Field Audit - PROMOTION TO EXCISE TAX ADMINISTRATION

  • Computes taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer
  • Corrects tax returns, forms, contracts, and evidentiary records for taxpayers
  • Provides service by offering technical assistance when needed, gives information and advice within area of expertise, directs taxpayers to the appropriate office when assistance is needed
  • Handles commercial farming sales tax exemption audits & aircraft sales and consumer use tax audits
  • Prepares weekly and monthly reports per established procedures

DFA Service Rep

Department of Finance and Administration
White Hall, AR
04.2017 - 01.2018

White Hall SRO -TRANSFERRED TO CENTRAL FIELD AUDIT

  • Examines evidentiary records including tax returns, applications, forms, vouchers, records and reports to verify accuracy, as well as compliance, with laws and regulations
  • Computes taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer
  • Corrects tax returns, forms, contracts, and evidentiary records for taxpayers
  • Calculate sales tax, file liens, release liens, title work processing, driver license services, cdl processing
  • Help with inventory records, stock inventory back shelves, records inventory material

DFA Service Rep

State of Arkansas Department of Finance and Administration
Little Rock, AR
08.2016 - 01.2017

Motor Information Unit - PLANNED CAREER BREAK

  • Research files for information to prepare reports, amend tax returns, and prepare history and evidentiary records for field auditors as required
  • Maintains updated manuals and computerized files, filing direct lien, release of liens, title work processing
  • Working with taxpayers on bond title procedures, answering phone calls
  • Motor Information Unit

DFA Service Rep

State of Arkansas Department of Finance and Administration
Little Rock, AR
01.2015 - 08.2015

Central Revenue Office - TRANSFERRED TO MOTOR INFORMATION UNIT

  • Examines evidentiary records including tax returns, applications, forms, vouchers, records, and reports to verify accuracy, as well as compliance, with laws and regulations
  • Computes taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer
  • Corrects tax returns, forms, contracts, and evidentiary records for taxpayers
  • Calculate sales tax, file liens, release liens, title work processing

Education

High School Diploma -

Des Arc High School
Des Arc
05.2010

Certificate of Technical Studies - Pharmacy

ASU - Arkansas State Univ
Beebe
05.2011

Skills

  • Time management
  • Accounting principles
  • Customer service
  • Problem-solving
  • Problem-solving abilities
  • Critical thinking

Timeline

DFA Organizational Development Specialist

Department of Finance and Administration
12.2020 - Current

Business Operations Specialist

Department of Finance and Administration
01.2018 - 12.2020

DFA Service Rep

Department of Finance and Administration
04.2017 - 01.2018

DFA Service Rep

State of Arkansas Department of Finance and Administration
08.2016 - 01.2017

DFA Service Rep

State of Arkansas Department of Finance and Administration
01.2015 - 08.2015

High School Diploma -

Des Arc High School

Certificate of Technical Studies - Pharmacy

ASU - Arkansas State Univ
Courtney Frank