Courtney Gilbert
Shallotte,NC
Summary
Dynamic and detail-oriented professional with a strong background in customer service from Walmart. Proven ability to efficiently fulfill orders while maintaining high satisfaction ratings. Skilled in planning, organization, and decision-making. Committed to delivering exceptional service and ensuring client needs are met effectively.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
Shallotte, NC
09.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Apparel Associate
Walmart
Shallotte, NC
02.2022 - 09.2023
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks..
- Preserved outlook of store by dusting, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
Dog Washer
PetSmart Charities
Shallotte, NC
01.2025 - 02.2025
- Developed strong relationships with clients by delivering excellent communication and listening to their concerns.
- Prevented injury or accidents by closely monitoring dogs'' behavior during washes and taking necessary precautions when handling them.
- Maintained a clean and organized work environment, ensuring the health and safety of all dogs in the facility.
Fast Food Worker
Chic-Fil-A
Shallotte, NC
10.2021 - 01.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Customer Service/Redemption
Planet Fun
Shallotte, NC
04.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma - General Studies
West Brunswick High School
Shallotte, NC06.2024
Skills
- Customer service
- Planning and organization
- Decision-making
Timeline
Dog Washer
PetSmart Charities
01.2025 - 02.2025
Personal Shopper
Walmart
09.2023 - Current
Apparel Associate
Walmart
02.2022 - 09.2023
Fast Food Worker
Chic-Fil-A
10.2021 - 01.2022
Customer Service/Redemption
Planet Fun
04.2021 - 08.2021
High School Diploma - General Studies
West Brunswick High School