Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Gill

Grandview,TX

Summary

Adept at leading medical teams to excellence, I enhanced patient scheduling efficiency by 30% at Yvonne Reed MD. My expertise in medical office administration and staff development, coupled with a knack for conflict resolution, ensures optimal operations and staff morale. Skilled in medical billing and HIPAA compliance, I excel in fast-paced healthcare environments.

Talented Hairstylist with thorough knowledge of hair care products and chemical compositions. Well-versed in using various hair styling tools. Creative and friendly individual possessing in-depth knowledge of latest trends paired with strong interpersonal skills.

Overview

11
11
years of professional experience

Work History

Medical Assistant Supervisor

Yvonne Reed MD
Cleburne, TEXAS
06.2018 - Current
  • Conducted regular staff meetings to discuss updates, changes in policies and procedures, and new initiatives.
  • Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
  • Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
  • Resolved customer complaints regarding administrative or clinical services rendered by the team of medical assistants.
  • Ensured compliance with all applicable laws and regulations related to healthcare operations.
  • Developed strategies for improving efficiency in patient scheduling processes; implemented revised protocols accordingly.
  • Monitored inventory levels of supplies used by Medical Assistants; placed orders as needed.
  • Reviewed physician orders for accuracy prior to implementation by Medical Assistants.
  • Provided support during peak periods or when additional staffing was required due to absences or vacations.
  • Maintained safe work environment by wearing personal protective equipment.
  • Performed various tests on patients to assess needs and medication effectiveness.

Patient Representative

CareNow Urgent Care
Burleson, TEXAS
10.2017 - 05.2018
  • Provided customer service to patients by answering questions and addressing complaints.
  • Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
  • Collected patient payments, reconciled accounts receivable, and prepared financial reports.
  • Greeted visitors and answered phones in a professional manner.
  • Verified insurance eligibility for services rendered to ensure accurate billing procedures.

Hairstylist

Smart Style Salon
Cleburne, TX
08.2013 - 11.2015
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.

Education

EMT -

Hill College
Cleburne
05-2017

High School Diploma -

Grandview Highschool
Grandview, TX
06-2012

Skills

  • Medical office administration
  • Staff training and development
  • Conflict resolution
  • Medical billing and coding
  • Insurance verification
  • Inventory and supply management
  • Data Entry
  • Medical terminology proficiency
  • Vital signs monitoring
  • Electronic health records management
  • HIPAA compliance
  • Team building and motivation

Timeline

Medical Assistant Supervisor

Yvonne Reed MD
06.2018 - Current

Patient Representative

CareNow Urgent Care
10.2017 - 05.2018

Hairstylist

Smart Style Salon
08.2013 - 11.2015

EMT -

Hill College

High School Diploma -

Grandview Highschool

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Courtney Gill