Melissa Haywood
Denver,CO
Summary
Hardworking and detail-oriented medical assistant that is highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Medical Assistant Supervisor
Urology Center Of Colorado
06.2020 - Current
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Assisted 8 physicians and 8 physicians assistants with clinical procedures following safe practices.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Enforced quality control protocols to maintain accuracy of test results.
Medical Assistant
Urology Center Of Colorado
06.2009 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Created new patient charts and scanned documentation before and after appointments into Allscripts and EHR system.
- Collected pertinent data and calculations to aid physician in interpreting results
Medical Assistant
Stuebner,Saari And Somers PC
01.2004 - 04.2009
- Prepared and administered medications to alleviate patient symptoms
- Cross-trained in front-office procedures to back up reception staff.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks, routine urinalysis
- Preforming EKG's,Peakflow, admistering breathing treatments
Education
Medical Assistant
Parks College
14280 East Jewell Ave, Aurora, CO 8001209-2003
Skills
- Medical office administration
- Phlebotomy
- CPR
- Electronic health records
- Knowledge of EKG rhythm interpretation
- Catheter placement
- Sterile trays
- Completing insurance forms
- Organization and Time Management
- Specimen Testing and Analysis
- High Complexity Testing
- Equipment Operation
- Regulatory Compliance
- Complex Problem-Solving
- Coaching and Mentoring
- Team Leadership
- MEDITECH Software
- EMR Software
- Medical Laboratory Technician
Timeline
Medical Assistant Supervisor
Urology Center Of Colorado
06.2020 - Current
Medical Assistant
Urology Center Of Colorado
06.2009 - Current
Medical Assistant
Stuebner,Saari And Somers PC
01.2004 - 04.2009
Medical Assistant
Parks College
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