Melissa Haywood
Denver,CO
Summary
Hardworking and detail-oriented medical assistant that is highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Medical Assistant Supervisor
Urology Center Of Colorado
Park Meadows
06.2020 - Current
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Assisted 8 physicians and 8 physicians assistants with clinical procedures following safe practices.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Enforced quality control protocols to maintain accuracy of test results.
Medical Assistant
Urology Center Of Colorado
Park Meadows
06.2009 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Created new patient charts and scanned documentation before and after appointments into Allscripts and EHR system.
- Collected pertinent data and calculations to aid physician in interpreting results
Medical Assistant
Stuebner,Saari And Somers PC
Englewood
01.2004 - 04.2009
- Prepared and administered medications to alleviate patient symptoms
- Cross-trained in front-office procedures to back up reception staff.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks, routine urinalysis
- Preforming EKG's,Peakflow, admistering breathing treatments
Education
Medical Assistant
Parks College
14280 East Jewell Ave, Aurora, CO 8001209-2003
Skills
- Medical office administration
- Phlebotomy
- CPR
- Electronic health records
- Knowledge of EKG rhythm interpretation
- Catheter placement
- Sterile trays
- Completing insurance forms
- Organization and Time Management
- Specimen Testing and Analysis
- High Complexity Testing
- Equipment Operation
- Regulatory Compliance
- Complex Problem-Solving
- Coaching and Mentoring
- Team Leadership
- MEDITECH Software
- EMR Software
- Medical Laboratory Technician
Timeline
Medical Assistant Supervisor
Urology Center Of Colorado
06.2020 - Current
Medical Assistant
Urology Center Of Colorado
06.2009 - Current
Medical Assistant
Stuebner,Saari And Somers PC
01.2004 - 04.2009
Medical Assistant
Parks College