- Enjoy participating in many fitness activities such as pilates, yoga, and weightlifting for overall physical and mental well-being
- Learning new cooking techniques and expanding my culinary skills
- Fashion and Style
- Gardening
Courtney Gintner
Eau Claire,WI
Summary
Purpose-driven professional looking for a career change. Proficient in customer service, sales strategy development, analytical thinking, and relationship building.
Overview
13
13
years of professional experience
Work History
Investigator
State of Wisconsin Public Defender's Office
01.2024 - Current
- Ensures compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
- Maintains communication and organization of multiple open investigation files simultaneously.
- Conducts thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and document investigative findings.
Criminal Proceedings Legal Specialist II
Eau Claire County Clerk of Courts Office
10.2020 - 01.2024
- Memorialized court proceedings.
- Received, processed, and issued voluminous court documents.
- Maintained circuit court case files available to the public and following retention guidelines.
- Managed incoming record requests from government agencies and the public.
- Processed various complex orders from Court and performed all follow-up under stringent timelines.
- Responsible for authenticating, certifying, and exemplifying documents upon request.
Office Manager
Midwest Chiropractic Neurology
01.2019 - 10.2020
- Increased sales revenue by developing and implementing effective sales strategies.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Processed eligibility and benefits verification and authorization requests.
Sales Associate and Office Assistant
Trendstone Surfaces
03.2018 - 10.2020
- Built relationships with customers to encourage repeat business and to ensure a high level of customer satisfaction.
- Helped manage daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Reconciled invoices and bank accounts monthly.
Teller Supervisor
CCF Bank
03.2012 - 01.2018
- Manage compliance by performing internal cash audits and employee work audits to ensure accuracy and transparency.
- Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
- Conducted regular performance evaluations for teller staff, identifying areas for improvement.
- Assisted in recruiting new tellers, conducting interviews and making hiring recommendations based on candidate qualifications.
Education
Bachelor of Science - Criminal Justice
University of Wisconsin, Eau Claire
Eau Claire, WI12-2019
Skills
- Relationship building
- Verbal and written communication
- Detailed report writing
- Interview techniques
- Customer service
- Time management
- Training and mentoring
- Attention to detail
- Organizational skills
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Career advancementCompany CultureHealthcare benefitsPersonal development programsTimeline
Investigator
State of Wisconsin Public Defender's Office
01.2024 - Current
Criminal Proceedings Legal Specialist II
Eau Claire County Clerk of Courts Office
10.2020 - 01.2024
Office Manager
Midwest Chiropractic Neurology
01.2019 - 10.2020
Sales Associate and Office Assistant
Trendstone Surfaces
03.2018 - 10.2020
Teller Supervisor
CCF Bank
03.2012 - 01.2018
Bachelor of Science - Criminal Justice
University of Wisconsin, Eau Claire
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