Courtney Glenn

Conducted IMO research promptly and accurately as specified by the manager.

• Identified needs of customers promptly and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Documented research performance and fulfilled weekly requirements through daily IMO support tracker.

Adhered to weekly provider IMO allocations established by the manager.

Guided and supported new IMO specialists through training and development initiatives.

Provided feedback on workload and assignments through regular communication with SOM.

Operated from Clay Consulting location or remotely in compliance with UYOD policy.

• Advanced from toddler classroom to EP2 based on academic scheduling needs.
  Dedicated over one year to creating a supportive learning environment at Primrose.
  Engaged in collaborative planning with peers to develop enriching educational experiences.
  Adapted lesson plans to support growth across multiple age groups effectively.
  Ensured a welcoming atmosphere for families, strengthening community ties.
  Explored opportunities closer to home while appreciating time spent at Primrose.
• Developed engaging lesson plans tailored to diverse learning styles, fostering individual growth.
• Facilitated daily activities promoting social, emotional, and cognitive development.
• Implemented safety protocols that ensured a secure environment, prioritizing student well-being.

• Executed food delivery and take-out services, ensuring timely and accurate deliveries for customer satisfaction.
• Provided customer service by taking orders and addressing customer needs to enhance dining experience.
• Served tables and managed customer interactions to support smooth restaurant operations.
• Bagged food items for customers to maintain quality and presentation.

• Supervised newborns and children up to one year old, fostering a nurturing and safe environment.
• Ensured safety and engagement of children during activities, promoting a positive experience until pick-up.
• Assisted with nap time and monitored children during recess.
• Floated between classrooms to support teachers, enhancing overall classroom dynamics and child supervision.