Overview
Work History
Education
Skills
Certification
Sales And Customer Service Experience
Timeline
Generic

Courtney Gonsalves

Boston,MA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Coldwell Banker
11.2020 - Current
  • Generated over $7 million in residential property sales within 2 years, utilizing exceptional negotiation and sales skills to ensure client satisfaction and exceed sales goals
  • Played an integral role in achieving a record-breaking sales performance of $150 million in 2022 as a member of the renowned Jeff Groper Group, one of the top 3 real estate teams in New England
  • Leveraged strong relationships within the professional athlete market to add this lucrative market segment to the team's dynamics
  • Built strong, long-lasting client relationships resulting in repeat business through outstanding customer service and tailored solutions
  • Utilized effective communication and interpersonal skills to surpass industry standards, establish trust, and foster a positive client experience
  • Utilized digital marketing strategies to promote listings, increase online presence, and drive traffic to open houses and showings
  • Collaborated with colleagues to share industry knowledge, best practices, and continuously improve skills and performance.

Auto Sales Representative

Herb Chambers Honda
05.2018 - 11.2020
  • Consistently delivered $300,000 in monthly sales revenue, surpassing vehicle sales performance expectations by 35%
  • Provided excellent customer service by assisting clients in selecting vehicles within their budget and needs, while successfully negotiating prices, terms, and financing options to achieve high customer satisfaction ratings
  • Showcased in-depth knowledge of products, services, and features, and delivered professional and informative sales presentations
  • Maintained a thorough understanding of the automotive industry, competition, and market trends through continuous learning and skill development.

Auto Sales Representative

Leith Honda
09.2016 - 04.2018
  • Exceeded monthly sales revenue targets through strategic prospecting and exceptional customer service, selling an average of 14 cars per month with a total sales volume of $280,000
  • Recognized as a top-performing sales representative
  • Conducted product demonstrations, answered questions, and provided comprehensive knowledge of products, services, and features
  • Maintained accurate records of sales, expenses, and inventory while ensuring compliance with company policies and procedures
  • Collaborated with team members to identify growth opportunities, improve performance, and foster a positive work environment.

Education

High School Diploma -

East Boston High School
Boston, MA

Skills

  • Strong communication and interpersonal skills
  • Exceptional sales and negotiation skills
  • Proficient in Microsoft Office Suite, MoxiWorks CRM, InTouch CRM, and Elead CRM
  • Familiarity with digital marketing strategies and social media platforms
  • Strong organizational and time management skills
  • Closing Sales
  • Digital Marketing

Certification

  • Massachusetts Real Estate License, 2020
  • Automotive Sales Certification, American International Automobile Dealers Association (AIADA), 2016

Sales And Customer Service Experience

  • Generated $7 million in sales in 2 years as a real estate agent.
  • Consistently exceeded sales goals by 10% as an auto sales representative.
  • Received the "Customer Service Excellence Award" three times as a transportation network driver.

Timeline

Real Estate Agent

Coldwell Banker
11.2020 - Current

Auto Sales Representative

Herb Chambers Honda
05.2018 - 11.2020

Auto Sales Representative

Leith Honda
09.2016 - 04.2018

High School Diploma -

East Boston High School

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Courtney Gonsalves