Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Greene

Lakeland

Summary

I am highly-motivated with desire to take on new challenges. I have a strong work ethic, adaptability and exceptional interpersonal skills. I am Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Inside Sales Representative

Whitecap
09.2023 - Current
  • Received, verified, processed and applied payments to customers accounts.
  • Ensured all customer orders and purchase orders are closed in a timely manner.
  • Analyzed invoices and purchase orders to ensure accurate billing.
  • Resolved incorrect invoicing by creating and applying credit memos to customers accounts.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.

Accounting Technician

DFAS
12.2022 - 07.2023
  • Protected Employees and Customers Controlled Unclassified Information (CUI) or Personal Identifiable Information (PII) by safeguarding documents and using email encryption when needed.
  • Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
  • Reduced errors in financial reporting by a thorough review of financial statements.
  • Assessed data and information to check calculations and billing codes for accuracy.
  • Prepared and processed multiple payrolls.
  • Enhanced financial accuracy by reconciling accounts, identifying discrepancies, and resolving issues promptly.

Phlebotomist

Cary Medical Center
04.2022 - 12.2022
  • Implemented information protection procedures in order to prevent unauthorized disclosure of patient information, including: documents containing personal identifiable information (PII), medical diagnoses, and treatment plans.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.

Military Police Officer/Watch Commander

U.S. Navy
11.2019 - 04.2022
  • Field Training Officer responsible for ensuring 40+ Sailors are trained and updated on all current, new upcoming Standard Operating Procedures (SOP's), Pre-Planned Responses (PPR's), policy's and regulations regarding security standards under my supervision.
  • Maintained control of handling, storage and disposition of classified documents and key custody log's resulting in Zero discrepancies.
  • Implemented monthly operation drills as well as refresher trainings to advance the knowledge and confidence of the 40+ Sailors under my supervision.
  • Analyzed weaknesses and strengths during security training in order to correct/enhance and implement solutions.
  • Improved overall operations planning efficiency by appropriately supervising dispatch movement during security incidents.

Military Police Officer

U.S. Navy
04.2018 - 11.2019
  • Responsible for 20+ Sailors are trained and updated on all current, new upcoming (SOP's) Standard Operating Procedures, (PPR's) Pre-Planned Responses.
  • Responsible for updating/verifying (ORM) Operational Risk Management Once a month for potential hazards.
  • Managed CCTV, access control, security lighting, gate systems and incident management systems.
  • Conducted Anti-Terrorism/Force protection (AT/FP) operations and preliminary investigations of traffic accidents, criminal offenses and suspicious activities.
  • Implemented updated weapons log to ensure no weapons, ammunition or equipment went missing.

Education

Diploma -

Naval Technical Training Center
San Antonio, TX
08.2018

Skills

  • Proactive and Self-Motivated
  • Attention to Detail
  • Time Management
  • Critical Thinking
  • Thrives in a team environment
  • Poised under pressure
  • Proficient with Microsoft Excel
  • Proficient with Microsoft Word
  • Proficient with Microsoft PowerPoint
  • Proficient with Microsoft Outlook
  • Customer service
  • Cheerful and energetic

Timeline

Inside Sales Representative

Whitecap
09.2023 - Current

Accounting Technician

DFAS
12.2022 - 07.2023

Phlebotomist

Cary Medical Center
04.2022 - 12.2022

Military Police Officer/Watch Commander

U.S. Navy
11.2019 - 04.2022

Military Police Officer

U.S. Navy
04.2018 - 11.2019

Diploma -

Naval Technical Training Center

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Courtney Greene