Overview
Work History
Education
Skills
Timeline
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Courtney Gregorski

Overview

3
3
years of professional experience

Work History

Server

Uccello’s Hospitality Group
01.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server

Buffalo Wild Wings
05.2022 - 01.2023
  • Answered customers' questions, recommended items, and recorded order information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased sales significantly by upselling higher-end products to customers.

Server Shift Leader

Burlingame Dip
05.2020 - 08.2021
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

Bachelor Of Business - Finance

Grand Valley State University
Allendale, MI
05.2025

High School Diploma -

Grandville High School
Grandville, MI
05.2021

Skills

  • Natural Leadership
  • Sales Techniques
  • Item Promotion
  • POS Operation
  • Customer Service and Rapport
  • Regulatory Compliance

Timeline

Server

Uccello’s Hospitality Group
01.2023 - Current

Server

Buffalo Wild Wings
05.2022 - 01.2023

Server Shift Leader

Burlingame Dip
05.2020 - 08.2021

Bachelor Of Business - Finance

Grand Valley State University

High School Diploma -

Grandville High School

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Courtney Gregorski