Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Courtney Griffin

Stratford,TX

Overview

9
9
years of professional experience
1
1
Certification

Work History

911 Dispatcher / Jailer

Sherman Co Sheriffs Office
05.2024 - Current
  • Managed high-volume emergency calls, prioritizing response based on urgency and nature of incidents.
  • Coordinated with law enforcement, fire, and medical services to ensure effective incident resolution.
  • Operated advanced dispatch software to track units and monitor real-time developments in emergencies.
  • Provided critical information to first responders, enhancing situational awareness and response efficiency.
  • Trained new dispatchers on protocols, communication techniques, and use of dispatch systems.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over inmates simultaneously.
  • Assisted in intake and release of inmates.
  • Documented inmate behavior and activities in logbooks.
  • Coordinated with other law enforcement personnel to exchange information.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Enforced rules and regulations to maintain order among inmates.
  • Monitored surveillance systems to detect and respond to suspicious behavior promptly.
  • Assisted in intake processing of new inmates, ensuring accurate documentation and orientation.
  • Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
  • Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
  • Examined incoming and outgoing mail to detect contraband.
  • Monitored surveillance equipment regularly to identify potential safety hazards or violations within the facility.
  • Made rounds at specified intervals and conducted head counts and roll calls.

Office Administration Assistance

Coldwater Manor, Stratford Texas
09.2021 - 03.2022
  • Managed scheduling and calendar coordination for executives, ensuring efficient use of time and resources.
  • Developed and maintained filing systems to enhance document retrieval and organization.
  • Facilitated communication between departments, streamlining information flow and collaboration.
  • Prepared reports and presentations, utilizing advanced software tools for data analysis and visualization.
  • Oversaw supply inventory management, optimizing procurement processes to maintain adequate stock levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Bookkeeper

The Spud Company, Dalhart Tx
03.2020 - 09.2021
  • Making plans to import and export Hired H2A workers from the UK and assisting them with all their legal documents Such as Social Security, Valid Driver's License for the US, Passports, Visa’s, housing and housing essentials.
  • Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
  • Reconciled bank statements monthly, maintaining accuracy in financial records and reports.
  • Streamlined data entry processes, enhancing efficiency in bookkeeping operations.
  • Prepared quarterly tax filings, ensuring compliance with state and federal regulations.
  • Trained new staff on accounting software and internal procedures to ensure consistency.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

Commodity Clerk/Cattle Doctor

Cimarron Feeders, Texhoma Ok
01.2017 - 01.2020
  • Implemented safety protocols to maintain a secure working environment and reduce incidents.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Administered vaccinations and preventive care, reducing disease incidence in livestock.
  • Conducted regular health assessments, identifying early signs of illness for timely intervention.
  • Streamlined record-keeping processes for medical treatments, enhancing data accuracy and accessibility.
  • Enhanced cattle health by meticulously monitoring and diagnosing illnesses in the herd.
  • Assisted in calving procedures, ensuring both cow and calf''s safety during the birthing process.
  • Diagnosed animal diseases through examinations, observation and testing.
  • Dressed wounds and prescribed medication to prevent infection.
  • Quarantined infected animals for specialized treatment to curtail disease spread.
  • Euthanized animals humanely due to conditions such as cancer or advanced age.
  • Trained new staff on operational procedures and best practices for effective workflows.

Education

High School Diploma - undefined

Stratford High School
Stratford, Texas

Skills

  • Organizational Know-how
  • People Skills
  • Multitasking
  • Software Proficiency
  • Reconciling Accounts
  • Accounts Payable/Receivable
  • Critical thinking
  • Active listening
  • Computer skills
  • Decision-making
  • Stress tolerance
  • Problem-solving
  • Data entry
  • Crisis management
  • Computer-aided dispatching
  • Information intake
  • Police and fire procedures
  • Incident prioritization
  • Call management
  • EMS dispatch
  • Basic life support
  • Call routing
  • Dependable and responsible
  • Multitasking and prioritization

Certification

  • Telecommunications license
  • Jailers license
  • Full access
  • Security and privacy certificate

References

Ebelyn Medina - Dispatcher/ Jailer

(806) 202-4014 Coworker

Kether Breedt - Dispatcher / Jailer

(806) 341-1191 Coworker

Amber Malone - LBSW

(806)-930-7074 Former Coworker

Shelly Redford - DON RN

806-396-5568 Former Manager

Timeline

911 Dispatcher / Jailer

Sherman Co Sheriffs Office
05.2024 - Current

Office Administration Assistance

Coldwater Manor, Stratford Texas
09.2021 - 03.2022

Bookkeeper

The Spud Company, Dalhart Tx
03.2020 - 09.2021

Commodity Clerk/Cattle Doctor

Cimarron Feeders, Texhoma Ok
01.2017 - 01.2020

High School Diploma - undefined

Stratford High School

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Courtney Griffin