Summary
Overview
Work History
Education
Skills
Timeline
Generic
Courtney Hartwell

Courtney Hartwell

Pilot Point

Summary


Professional staffing and credentialing consultant prepared for senior roles. Experienced in workforce planning, and strategic staffing solutions. Strong focus on team collaboration, achieving results, adaptable to shifting priorities. Expertise client relationship management, and high quality staffing and credentialing solutions. Known for reliability, effective communication, and relationship building.

Overview

18
18
years of professional experience

Work History

Senior Staffing Consultant

Sound Physicians
01.2021 - 09.2024
  • Supported hospital partners by providing full service physician and advanced practitioner staffing for programs nation wide.
  • Worked closely with regional and site leadership to ensure that quality care was made available and labor costs were appropriately managed.
  • Created and published hospital staffing schedules a timely manner while prioritizing cost efficient labor types to ensure seamless and conscious care for each partners facility.
  • Worked costly with site partners and internal teams to ensure start dates, timesheets and supportive documents were completed.
  • Managed the staffing portion of Go Live transitions from exiting hospitalist companies to Sound Physicians when new partner sites were acquired to ensure seamless transfer of care.

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Senior Privileging Consultant

Sound Physicians
01.2018 - 01.2021


  • Managed the hospital privileging process from start to finish for all healthcare providers providing services to a Sound Physicians managed program within my region. ding services to a Sound Physician managed program within my region.
  • Partners directly with the medical staff office and 3rd Party Agency contacts to ensure each provider completes the required privileging application and provides the appropriate supporting documentation as outlined by the hospital’s privileging standards and bylaws.
  • Serves as the main point of contact for privileging for both internal and external customers.
  • Gave timely and accurate reports to regional and site leadership as well as staffing to ensure schedule can be managed to provide quality and cost efficient care for patients at partner facilities.
  • Managed the credentialing process of Go Lives when a new partner site was acquired ensuring a seamless transfer of care between Sound Physicians and the exiting hospitalist company.
  • Mentored new hires and lead team trainings.

Assistant Principal

Xplor
01.2013 - 01.2018
  • Maintain good relationships and open communication with employees and parents to ensure the most effective and beneficial learning for children, including schedule, payments, curriculum planning, and enrollment. Maintain a safe and effective learning environment for children.

Lead Teacher

Country Acres Child Development Center
01.2010 - 01.2013

Administrative Assistant

Discount Auto Parts Exchange
01.2007 - 01.2009

Education

Bachelor's Degree -

Texas Woman’s University
01.2010

Skills

  • Onboarding processes
  • Workforce planning
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Willingness to learn
  • Effective communication
  • Relationship building
  • Conflict resolution

Timeline

Senior Staffing Consultant

Sound Physicians
01.2021 - 09.2024

Senior Privileging Consultant

Sound Physicians
01.2018 - 01.2021

Assistant Principal

Xplor
01.2013 - 01.2018

Lead Teacher

Country Acres Child Development Center
01.2010 - 01.2013

Administrative Assistant

Discount Auto Parts Exchange
01.2007 - 01.2009

Bachelor's Degree -

Texas Woman’s University