Courtney Henderson
Camby,IN
Summary
I've been a dog groomer since 2008. I've owned two grooming salons, have worked for other groomers, and I have also worked in a restaurant, as a manager and as a server.
I am reliable and dedicated. I'm very independent, and I learn and adapt quickly to different situations. I am currently a Culinary arts student with Escoffier Culinary and Pastry Arts working on an associate's degree. I worked part time as a teenager with a couple who were large animal vets. So I know the basics of cattle and hog anatomy and could be taught quickly how to produce clean, professional quality cuts.
Overview
19
19
years of professional experience
Work History
Dog Groomer/Owner
The Grooming Salon (self)
04.2021 - 12.2022
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Dog Groomer/Owner
Punta Gorda Pet Spa
02.2018 - 03.2021
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Dog Groomer
Robin's Pet Salon
10.2015 - 12.2017
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Dog Groomer
IndyMobile
08.2008 - 07.2015
- Worked as a profession show groomer for poodles, bichon frise' and beddlington terriers
- Worked one on one with pet owners helping train and style their pure breed dogs for shows and photo shoots.
- Washed, trimmed and brushed animals to maintain good grooming standards
Store Manager
SUBWAY®Restaurants
06.2005 - 02.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
Large Animal Vet Assistant
Elane Brocker
06.2004 - 08.2007
- Restrained animals safely during exams and procedures.
- Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
- Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
- Completed animals examinations and recorded pulse, respiration rate, and temperature.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Worked side by side with either Elane or her husband Dennis. Helping prepare cattle for birthing, helping neuter piglets, and handling anything they told me to do
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
Education
GED -
Atterbury Job Corps
Edinburgh, IN02.2009
Certification - General Dog Grooming
Grooming School of Indiana
Greenwood, IN 03.2008
Certification - Dog Grooming: Curly Textured Hair And Shaping
Grooming School of Indiana
Greenwood, IN 04.2010
Skills
- Treatment Options
- Maintain Equipment
- Animal Grooming Tools
- Appointment Scheduling
- Dog Behavior Insight
- Hair Mat Removal
- Compassionate Care
- Safe Nail Trimming
- Hand-Eye Coordination
- Undercoat Removal
- Supply Maintenance
- Fur Cutting Techniques
- Physical Care Needs
- Animal First Aid
- Animal Examinations
- Customer Relations
- Adaptable and Flexible
Timeline
Dog Groomer/Owner
The Grooming Salon (self)
04.2021 - 12.2022
Dog Groomer/Owner
Punta Gorda Pet Spa
02.2018 - 03.2021
Dog Groomer
Robin's Pet Salon
10.2015 - 12.2017
Dog Groomer
IndyMobile
08.2008 - 07.2015
Store Manager
SUBWAY®Restaurants
06.2005 - 02.2013
Large Animal Vet Assistant
Elane Brocker
06.2004 - 08.2007
GED -
Atterbury Job Corps
Certification - General Dog Grooming
Grooming School of Indiana
Certification - Dog Grooming: Curly Textured Hair And Shaping
Grooming School of Indiana
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