Courtney Henry
FALLS CREEK,PA
Summary
Results-driven team lead proficient in overseeing operations with practiced leadership skills and strong attention to detail. History of meeting demanding objectives by training and motivating employees in performance requirements, standard procedures, and safety behaviors. Proven skills in continuous improvement and policy enforcement. Talented Analyst with extensive experience in leadership. Proficiencies include teaching and people skills. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
17
17
years of professional experience
Work History
Team Lead
Sensus Metering Systems
07.2016 - Current
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Operated production machinery safely to reduce workplace accidents.
- Coached team members in techniques necessary to complete job tasks.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked different stations to provide optimal coverage and meet production goals.
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
- Continuously checked products for quality assurance according to strict guidelines.
- Trained new team members by relaying information on company procedures and safety requirements.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
General Laborer
Veolia Greentree Landfill
03.2010 - 11.2016
- Performed general housekeeping and cleaning tasks.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Mentored 15 new employees by providing guidance on safety and proper techniques.
- Participated in safety seminars.
- Handled supply and equipment inventories and distribution for workers.
- Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
- Notified supervisors of defective equipment or material.
Caregiver
Self
05.2007 - 11.2009
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Education
GED -
Ridgway Area High School
Ridgway, PA08.2009
Skills
- Workplace safety
- Performance improvement
- Cash Handling
- Daily workflow improvement
- Safety processes and procedures
- Dependable and Responsible
- Production Monitoring
Timeline
Team Lead
Sensus Metering Systems
07.2016 - Current
General Laborer
Veolia Greentree Landfill
03.2010 - 11.2016
Caregiver
Self
05.2007 - 11.2009
GED -
Ridgway Area High School
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