Courtney Hood
Realtor/Retail Business Owner
Peachtree Corners,GA
Summary
Seasoned Realtor at Keller Williams, adept in contract negotiation and client relations, boasting a track record of seamless real estate transactions and enhanced client satisfaction. Leveraged expert market knowledge and property marketing skills to exceed client expectations, demonstrating unparalleled dedication and a knack for fostering lasting relationships.
Overview
24
24
years of professional experience
Work History
Realtor
Keller Williams
04.2008 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Wrote contracts to outline sales and purchases of properties.
- Advised clients on market conditions and property value for informed decision-making.
Retail Antique Jewelry Business Owner
Code Red Vintage Boutique
01.2007 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Preschool Teacher
Inman Park Cooperative Preschool
04.2002 - 04.2005
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Addressed behavioral and learning issues with parents and daycare management.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Bartender Shift Manager
Sandy Springs Billiards
01.2000 - 07.2006
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Bachelor Of Fine Arts - Art
Ga Perimeter College
Atlanta, GAAssociate Of Fine Arts - Art
Young Harris College
Young Harris, GA36 Hours Towards Early Childhood Education Degree - Early Childhood Education
Clayton State University
Morrow, GA36 Hours Continuing Education - Real Estate
Mckissock, LLC Real Estate School
Atlanta, GA 04.2022
36 Hours Continuing Education - Real Estate
Georgia MLS Training Institute
Atlanta, GA04.2018
21 Hours Continuing Education - Real Estate
The CE Shop, Inc. Real Estate School
Atlanta04.2014
18 Hours Continuing Education - Real Estate
Georgia Association of Realtors
Atlanta, GA04.2010
31 Hours Continuing Education - Real Estate
CAPITUS REAL ESTATE LEARNING CENTER
Atlanta, GA04.2007
75 Hours Salesperson Pre-license Course - Real Estate
CAPITUS Real Estate Learning Center
Atlanta, GA08.2004
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Property Marketing
- Sales negotiation
- Database Management
- Market Research
- Property Research
- Real estate law understanding
- Expert market knowledge
- Home staging proficiency
- Staff Management
- Closing support
Timeline
Realtor
Keller Williams
04.2008 - Current
Retail Antique Jewelry Business Owner
Code Red Vintage Boutique
01.2007 - Current
Preschool Teacher
Inman Park Cooperative Preschool
04.2002 - 04.2005
Bartender Shift Manager
Sandy Springs Billiards
01.2000 - 07.2006
Bachelor Of Fine Arts - Art
Ga Perimeter College
Associate Of Fine Arts - Art
Young Harris College
36 Hours Towards Early Childhood Education Degree - Early Childhood Education
Clayton State University
36 Hours Continuing Education - Real Estate
Mckissock, LLC Real Estate School
36 Hours Continuing Education - Real Estate
Georgia MLS Training Institute
21 Hours Continuing Education - Real Estate
The CE Shop, Inc. Real Estate School
18 Hours Continuing Education - Real Estate
Georgia Association of Realtors
31 Hours Continuing Education - Real Estate
CAPITUS REAL ESTATE LEARNING CENTER
75 Hours Salesperson Pre-license Course - Real Estate
CAPITUS Real Estate Learning Center
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