- Introduction to music
- Hands-on playing
- Technical & Foundational Knowledge
- Developed practical skills: Restringing, setups, and soldering
School: Native American Community Academy
Ty Piaso
Albuquerque,NM
Summary
Dedicated Shift Manager with a strong focus on customer service, employee training, and operational efficiency. Proven track record in enhancing guest satisfaction and optimizing shift operations.
Overview
5
5
years of professional experience
Work History
Shift Manager
Dairy Queen Grill & Chill
Albuquerque, NM
06.2021 - Current
- Supervised daily operations to ensure efficient service and maintain high-quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management strategies to minimize waste and optimize stock levels.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Optimized shift operations to meet and exceed sales targets without compromising on service quality.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Pursued High School Diploma -
Native American Community Academy
Albuquerque, NMSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
Interests
Timeline
Shift Manager
Dairy Queen Grill & Chill
06.2021 - Current
Pursued High School Diploma -
Native American Community Academy