Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Courtney Huffman

Rancho Santa Margarita,CA

Summary

Results-driven retail and sales professional with over 15 years of experience in customer service, sales, and team management. Consistently surpasses sales goals while effectively coordinating schedules and providing exceptional customer experiences. Demonstrates expertise in the retail and flooring industries, showcasing strong skills in operations management, customer relations, and problem-solving.

Overview

21
21
years of professional experience

Work History

Store/Sales Manager

Tompkins Flooring
01.2017 - Current
  • Manage store operations, including staff scheduling, inventory control, and customer service
  • Lead sales efforts, consistently meeting and exceeding monthly and annual sales targets
  • Conduct job site inspections and resolve customer complaints to ensure satisfaction
  • Oversee warehouse activities, including organizing deliveries and maintaining stock

Sales Representative

G&A Flooring
01.2016 - 01.2017
  • Managed sales processes and achieved monthly sales goals
  • Organized product deliveries and resolved customer issues promptly
  • Conducted site visits to ensure quality and job completion standards were met

Sales Associate

Direct Carpet
01.2013 - 01.2015
  • Delivered personalized customer service while meeting and exceeding sales goals
  • Recommended products tailored to customer needs, fostering long-term client relationships
  • Followed up with customers to ensure satisfaction and repeat business

Assistant Manager, Women’s Shoes

Nordstrom
01.2004 - 01.2013
  • Directed daily operations, including staff scheduling, customer service, and sales strategies
  • Consistently surpassed daily sales goals by organizing events and promotions
  • Trained and mentored sales associates to improve performance and efficiency

Education

High School -

Dana Hills High School
Dana Point, CA
01.1998

Skills

  • Sales and Business Development
  • Customer Relationship Management
  • Operations and Team Leadership
  • Scheduling and Time Management
  • Inventory and Warehouse Management
  • Event Planning and Execution

References

  • Paul Murdy, Territory Manager, Shaw Coretec, 949-294-3858
  • Alek Pronenko, Tuftex sales rep, 626-437-8330
  • Adam Berkman, Tri-West Territory Manager, 909-267-5031
  • Brandon Johnson, Tri-West sales rep, 714-797-5319
  • Josh Weiss, Mohawk sales rep, 949-212-2793

Timeline

Store/Sales Manager

Tompkins Flooring
01.2017 - Current

Sales Representative

G&A Flooring
01.2016 - 01.2017

Sales Associate

Direct Carpet
01.2013 - 01.2015

Assistant Manager, Women’s Shoes

Nordstrom
01.2004 - 01.2013

High School -

Dana Hills High School

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Courtney Huffman