Courtney Hurley
Bluefield,VA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background to deadline-driven environment, as well as learn new skills. Conscientious Healthcare professional offering over five years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Call Center Representative
Foot, Ankle And Vein Clinic
08.2023 - Current
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, Vital signs and allergies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services in the community.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Obtained up to 70 patients medical history, medication information, symptoms, and allergies a day.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Medical Assistant
Princeton Family Medicine
05.2021 - 08.2023
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Collected and documented up to 40 patients medical information such as vitals.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis..
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
- Implemented care and efficiency improvements to support and enhance office operations.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Surgical Care of the Virginias
Medical Assistant
08.2018 - 05.2021
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Collected and documented patient medical information such as blood pressure and weight.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Assisted with in office procedures
Education
Certified Medical Assistant - Medical Assistant
Valley Technical Collage
Princeton, WV05.2017
High School Diploma -
North Rowan High School
Spencer, NC06.2010
Skills
- Prioritizing stat orders
- Medication Administration
- Following FDA protocols
- Patient Scheduling
- Simple dressings
- Patient Assessments
- Equipment Sterilization
- Electronic Charting
- Vital signs monitoring
- Patient Care
Timeline
Medical Assistant/Call Center Representative
Foot, Ankle And Vein Clinic
08.2023 - Current
Medical Assistant
Princeton Family Medicine
05.2021 - 08.2023
Surgical Care of the Virginias
Medical Assistant
08.2018 - 05.2021
Certified Medical Assistant - Medical Assistant
Valley Technical Collage
High School Diploma -
North Rowan High School
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