Courtney Jackson

Currently

• I work in Direct Bill Hotels, making reservations
• Paying the Hotel invoices, and checking the accuracy of the invoices to our contracts
• Create Excel Workbooks to pay the Hotel balances, attaching vouchers to the workbooks
• Communicating with Travelers to help them understand their bookings, rental car and helping them with Travel Claims for reimbursement.
• I manage approximately 20-30 incoming emails per day from agency workers
• Working daily with Excel.

Previously- Travel Claim auditor

• I would audit 45-50 Travel Claims per day for travel reimbursement
• Work on Travel Settlements, balancing funds for Travel EXTRA cards to make sure CITI cards were balanced and paid back
• Communicated with agency workers on policies and procedures
• Keep a updated Excel worksheet going of settlements either in process or have been processed and check on them daily.

Work included:

• Resetting product throughout the store to make shopping easier.
• I would work in receiving where I received product through the back door and make sure invoices are paid correctly and inventory is up to date.
• Would create 5-10 invoices to be paid daily.
• I have also worked on the front end as a cashier throughout my years at HEB.
• Skilled at working independently and collaboratively in a team environment.

• Running a personal air BnB where we are in constant contact with guest. Making sure they have everything they need.
• Running reports to track what our quarterly taxes are to pay them to the city.
• Keeping a ledger of all expenses paid through the BnB for tax purposes.
• Would prepare taxes for the operation on an Excel spreadsheet

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.