Courtney Johnson
Ruston,LA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Operations Assistant Store Manager
Lowe's
Ruston
06.2024 - Current
- Supervised both the Front and Back Ends of the store, effectively managing a team of 54 associates
- Directly oversaw 4 department supervisors, ensuring daily operations ran smoothly and efficiently
- Enforced company safety initiatives to create a culture of safety within the store
- Monitored and maintained the store's budget, consistently staying on or below budget allocations
Department Supervisor
Lowe's
Ruston, LA
08.2023 - 06.2024
- Supervised a team of 5 Sales Specialists and 3 Customer Service Associates in the Appliances, Cabinets, and Millworks departments
- Led team to surpass individual sales goals and department objectives
- Implemented strategies to drive performance and increase overall department success
- Fostered a collaborative and motivated work environment to enhance team productivity
Millwork Sales Specialist
Lowe's
Ruston, LA
06.2023 - 08.2023
- Leveraged extensive product knowledge to articulate the benefits and features of millwork products to customers, leading to boosted sales figures
- Cultivated and nurtured strong client relationships to pinpoint potential projects and generate valuable leads
Back End Clerk
Lowe's
Ruston, LA
12.2021 - 06.2023
- Resolved discrepancies in purchase orders and invoices through effective communication with vendors and meticulous cross-referencing of data
- Prepared essential documentation for outgoing shipments, including buy backs and recalls, by generating packing lists and shipping labels
- Processed damaged and defective products to secure vendor credits or facilitate repairs for resale
- Oversaw and maintained the Hazmat area in compliance with company and state regulations for efficient pickup operations
Education
Bachelor of Science - Operations Management
Southern New Hampshire University
Hooksett, NH12-2024
Bachelor of Science - Business Administration
San Francisco State University
San Francisco, CA05-2008
Skills
- Professional and friendly
- Attention to detail
- Customer support
- Inventory counting
- Shipping and receiving
- Positive attitude
- Vendor engagement
- MS office
- Operational reporting
- Efficiency improvement
- Employee scheduling
- Onboarding and orientation
- Inventory management
- Performance tracking
- Work Planning and Prioritization
- Supply ordering
- Hiring and training
Timeline
Operations Assistant Store Manager
Lowe's
06.2024 - Current
Department Supervisor
Lowe's
08.2023 - 06.2024
Millwork Sales Specialist
Lowe's
06.2023 - 08.2023
Back End Clerk
Lowe's
12.2021 - 06.2023
Bachelor of Science - Operations Management
Southern New Hampshire University
Bachelor of Science - Business Administration
San Francisco State University