Douglas Fisher
North Providence
Summary
Proven leader at The Home Depot, adept in boosting sales and team performance through strategic recruitment and training. Excelled in fostering cross-functional teamwork and enhancing operational efficiency, showcasing a keen attention to detail and a positive attitude. Skilled in MS Office and customer support, consistently achieving significant improvements in customer satisfaction and operational workflows.
Overview
5
5
years of professional experience
Work History
Operations Assistant Store Manager
The Home Depot
12.2023 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department and store operations with effective workflow coordination.
- Collaborated with other departments to foster smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
Specialty Assistant Store Manager
The Home Depot
11.2021 - 12.2023
- Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
- Collaborated with other department managers to maximize cross-functional teamwork and achieve shared goals.
- Boosted sales performance with strategic approaches around in depth partnerships.
- Analyzed sales data to identify trends, areas for improvement, and opportunities for growth within the store.
Specialty Assistant Store Manager
The Home Depot
08.2020 - 11.2021
- Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
- Collaborated with other department managers to maximize cross-functional teamwork and achieve shared goals.
- Boosted sales performance with strategic approaches around in depth partnerships.
- Analyzed sales data to identify trends, areas for improvement, and opportunities for growth within the store.
Specialty Department Supervisor
The Home Depot
09.2019 - 08.2020
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with vendors to ensure availability of high-quality products at competitive prices.
- Created visually appealing displays that showcased specialty products effectively, attracting customer interest and driving sales growth.
- Implemented training programs for new hires, ensuring comprehensive understanding of job duties and expectations.
Education
Bachelor of Science - Digital Media Production
New England Institute of Technology
East Greenwich, RI05-2020
Skills
- Positive attitude
- Attention to detail
- Customer support
- Professional and friendly
- MS office
- Work Planning and Prioritization
Timeline
Operations Assistant Store Manager
The Home Depot
12.2023 - Current
Specialty Assistant Store Manager
The Home Depot
11.2021 - 12.2023
Specialty Assistant Store Manager
The Home Depot
08.2020 - 11.2021
Specialty Department Supervisor
The Home Depot
09.2019 - 08.2020
Bachelor of Science - Digital Media Production
New England Institute of Technology
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