Courtney Jones
Augusta,GA
Summary
Resourceful Lead Coordinator known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and project management. Excel in communication, problem-solving, and adaptability to ensure seamless operations and team synergy. Thrive in fast-paced environments where coordinating multiple projects simultaneously is key.
Overview
16
16
years of professional experience
Work History
Lead Coordinator
Serta Simmons Bedding
Grovetown, Georgia
11.2014 - Current
- Implemented continuous improvement initiatives to increase productivity while reducing costs.
- Monitored inventory levels and adjusted production schedules accordingly.
- Analyzed product specifications and determined the most efficient production methods for various products.
- Supervised staff members in their daily operations to ensure adherence to company policies and procedures.
- Monitored inventory levels of raw materials, supplies, finished goods, and tools.
- Trained new employees on safety protocols and company standards.
- Achieved maximum performance across safety, maintenance and production metrics.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
Assistant Manager
It’s fashion metro
Augusta , GA
07.2013 - 12.2014
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
Store Manager
Rack Rooms Shoes
Aiken, South Carolina
04.2009 - 06.2013
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Updated and maintained store signage and displays.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Updated POS system with new products and promotional offers.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Established customer service standards and monitored staff compliance.
- Managed daily banking activities such as deposits and withdrawals.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Education
High School Diploma -
Westside High School
Augusta , GA05-2008
Skills
- Employee training
- Process improvement
- Team building
- Customer service
- Time management
- Effective communication
Timeline
Lead Coordinator
Serta Simmons Bedding
11.2014 - Current
Assistant Manager
It’s fashion metro
07.2013 - 12.2014
Store Manager
Rack Rooms Shoes
04.2009 - 06.2013
High School Diploma -
Westside High School