Courtney Justice
Huntsville,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Merchandising Assistant Store Manager
Homegoods Stores
Huntsville, AL
01.2022 - 02.2024
- Reviewed daily sales and inventory levels to ensure accuracy of product availability.
- Developed visual merchandising plans for store displays, including window displays and promotional campaigns.
- Analyzed customer feedback to determine areas of improvement in store operations.
- Coached staff on proper store procedures and best practices to improve overall performance.
- Managed the recruiting, hiring and training process for new employees.
- Provided leadership support for a team of 20+ sales associates by setting goals and providing guidance when needed.
- Maximized sales opportunities through effective management of merchandise flow from backroom storage to store shelves.
- Maintained strong relationships with customers by addressing their concerns promptly and professionally.
- Organized seasonal markdowns according to corporate guidelines while ensuring profitability objectives were met.
- Organized and prioritized projects.
Key Carrier
Homegoods Stores
Huntsville, AL
02.2017 - 01.2022
- Processed sales transactions quickly and accurately while maintaining proper security of all monies and media at the registers.
- Resolved customer issues in a professional manner.
- Stocked shelves with merchandise and kept store clean and organized.
- Performed inventory counts as required by management team.
- Organized backroom stock areas according to company guidelines.
- Adhered to all safety regulations when handling merchandise or operating equipment.
- Assisted other departments as needed with stocking shelves, cleaning up spills or assisting customers.
- Followed opening and closing procedures as outlined by the manager.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Partnered with store leadership team to learn and understand management processes and reports.
Merchandise Coordinator
Homegoods Stores
Huntsville, AL
01.2016 - 02.2017
- Developed and implemented strategies for optimizing product display, placement and availability in store.
- Created visual merchandising plans to maximize sales of products within designated areas of the store.
- Managed returns process by ensuring returns are properly documented, credited back to customers promptly and restocked as needed.
Seasonal Worker
Homegoods Stores
Huntsville, AL
09.2015 - 01.2016
- Assisted customers with product selection and purchase decisions.
- Operated a cash register to process customer payments.
- Processed returns and exchanges according to company policy.
- Provided excellent customer service at all times.
- Restocked supplies for checkout area as needed.
- Stocked shelves with incoming inventory items.
Education
High School Diploma -
Huntsville High School
Huntsville, AL05-2008
Some College (No Degree) - Elementary Education
Calhoun Community College
Huntsville, UTSkills
- Product Merchandising
- Staff Training and Development
- Retail Operations Management
- Loss prevention strategies
- Safety Monitoring
- Relationship Building
- MS Office
- Written Communication
- Adaptability and Flexibility
- Forecasting
- Reliability
- Kronos proficient
Affiliations
- Co-vice president of PTA
Accomplishments
- I was promoted from part time seasonal worker to assistant manager for HomeGoods
- I helped open a new store assisting with operational and merchandising areas.
- I organized and help lead store inventories.
Timeline
Merchandising Assistant Store Manager
Homegoods Stores
01.2022 - 02.2024
Key Carrier
Homegoods Stores
02.2017 - 01.2022
Merchandise Coordinator
Homegoods Stores
01.2016 - 02.2017
Seasonal Worker
Homegoods Stores
09.2015 - 01.2016
High School Diploma -
Huntsville High School
Some College (No Degree) - Elementary Education
Calhoun Community College
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