Eric Palomo
Warren
Summary
Retail professional with focus on merchandising and operational excellence. Proven ability to enhance store aesthetics and streamline inventory processes. Valued for collaborative approach and adaptability to dynamic retail environments. Skilled in visual merchandising and inventory control, with reliable and results-driven work ethic.
Overview
25
25
years of professional experience
Work History
Merchandising Assistant Store Manager
The Home Depot Inc
12.2022 - Current
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
- Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
- Increased sales by strategically placing merchandise and creating visually appealing displays.
- Enhanced customer experience by regularly updating in-store promotional materials and signage.
- Promoted a positive workplace culture through consistent communication, feedback, and recognition of employee achievements.
- Collaborated with store management to develop effective merchandising strategies, optimizing product placement and sales performance.
- Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization.
- Developed strong relationships with vendor representatives, negotiating favorable terms for product purchases.
- Reduced out-of-stock instances with diligent monitoring of inventory levels and timely reordering of products.
Night Operations Assistant Store Manager
The Home Depot Inc
04.2020 - 12.2022
- Increased customer satisfaction by ensuring timely product restocking and maintaining a clean, organized store.
- Resolved conflicts among team members diplomatically, fostering a collaborative work environment and promoting teamwork during night shifts.
- Evaluated employee performance regularly, providing constructive feedback to foster growth and development within the team.
- Adapted quickly to changing priorities and tasks, effectively managing multiple responsibilities simultaneously during busy periods.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
Specialty Supervisor
The Home Depot
04.2019 - 04.2021
- -Responsible for driving results in all specialty departments
- -Hold weekly meetings with all specialists to coach and provide any insight on increasing leads and measures
- -Ensure all associates are actively engaged with our customers and following GET behaviors
Regional Manager
Planet Fitness
07.2008 - 12.2018
- -Overseen the operations of8 fitness franchises
- -Coached managers to reach specific benchmarks set forth by the franchise owners and company
- -Created a training plan for all Fitness Instructors to implement in their respective clubs
- -Supervised the build out and equipping of fitness centers as they opened
Sergeant
United States Marine Corps
06.2000 - 11.2007
- -Prepared Marines through training and field exercises, to support combat forward units
- -Platoon Sergeant, accountable for the health and well-being of over30 plus Marines, and millions of dollars worth of equipment
Education
General Education -
Warren Lincoln High School
06.2000
Skills
- Effective Communicator
- Situational Adaptability
- Interpersonal Savvy
- Action Oriented
- Visual merchandising expertise
- Customer service
- Staff training and development
- Problem-solving
- Safety monitoring
- Workflow management
- Product merchandising
- Store leadership
Awards
Platinum Homer Badge Award Winner
Accomplishments
- Supervised team of 175 staff members.
Timeline
Merchandising Assistant Store Manager
The Home Depot Inc
12.2022 - Current
Night Operations Assistant Store Manager
The Home Depot Inc
04.2020 - 12.2022
Specialty Supervisor
The Home Depot
04.2019 - 04.2021
Regional Manager
Planet Fitness
07.2008 - 12.2018
Sergeant
United States Marine Corps
06.2000 - 11.2007
General Education -
Warren Lincoln High School
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