Courtney Kluss
Overview
8
8
years of professional experience
Work History
Child Adolescent Psychiatric Social Work Intern
Oregon Health & Science University
09.2024 - Current
- Conducts mental health evaluations and risk assessments to determine the appropriate level of care for youth under age 18 in the emergency department
- Creates safety plans with youth and their families
- Works and collaborates with an interdisciplinary team
- Coordinate care and make referrals to all levels of care
- Provides brief, individual, solutions-focused therapy to adolescents
Community Health Worker Intern
Neighborhood House
09.2023 - 06.2024
- Provided emotional support and healthcare, financial, and safety resources in the Senior Center
- Worked in a HUD-funded housing program with families to connect them to permanent, stable housing
- Connected families to SNAP, Medicaid, TANF, and reduced cost resources; supporting their process in finding and maintaining employment and/or financial stability
Volunteer
National Alliance on Mental Illness - NAMI
09.2022 - 05.2024
- Peer support group facilitator for adults with chronic mental illnesses and diverse identities
- Strengths-based approach and strategies to navigate group members requested support and various group dynamics; deescalation when needed
- 'Ending the Silence' presenter in high schools educating teens on mental illnesses, signs, and resources
- Helpline Information and Referral Specialist: call center role providing emotional support, information on mental health and social service resources
- Assessing for signs of suicidal ideation and transferring to 988 if needed; utilize deescalation skills as needed
Staffing Manager and Recruiter
Amazon
08.2017 - 12.2022
- Led a multidisciplinary team of staffing coordinators, administrators, and ambassadors
- Worked cross-departmentally to relay staffing data, coordinate with leaders, and advocate for higher wages
- Coordinated with non-profit organizations to increase the diversification of the workforce and remove barriers to employment for marginalized communities (i.e., houseless, BIPOC, LGBTQIA2S+)
- Advocated for, developed, and led implementation of evidence-based programs to ensure a safe and equitable workplace
Education
Master's of Social Work -
Portland State University
Portland, OR06-2025
Peer Support Specialist -
Community Health Worker Certified
03-2023
Bachelor of Arts - Sociology
University of California, Riverside
Riverside, CA03-2017
Skills
- Child and Adolescent mental health
- Management/Leadership
- Motivational Interviewing
- Peer Support trained
- Group facilitator
- Solution-focused therapy
- De-escalation intervention
- Trauma-informed practice
Timeline
Child Adolescent Psychiatric Social Work Intern
Oregon Health & Science University
09.2024 - Current
Community Health Worker Intern
Neighborhood House
09.2023 - 06.2024
Volunteer
National Alliance on Mental Illness - NAMI
09.2022 - 05.2024
Staffing Manager and Recruiter
Amazon
08.2017 - 12.2022
Master's of Social Work -
Portland State University
Peer Support Specialist -
Community Health Worker Certified
Bachelor of Arts - Sociology
University of California, Riverside
Similar Profiles
Tadd MillerTadd Miller
Network Engineering Specialist (ITG) at Oregon Health and Science University (OHSU)Network Engineering Specialist (ITG) at Oregon Health and Science University (OHSU)
Amanda BullardAmanda Bullard
Certified Medical Assistant at Oregon Health Science University (Aya Contract)Certified Medical Assistant at Oregon Health Science University (Aya Contract)
Crystal ProfitCrystal Profit
Travel Endoscopy Technician at Aya Healthcare/Oregon Health & Science UniversityTravel Endoscopy Technician at Aya Healthcare/Oregon Health & Science University
Apryl BergApryl Berg
Registered Nurse Coordinator-Sleep Medicine at Oregon Health Science UniversityRegistered Nurse Coordinator-Sleep Medicine at Oregon Health Science University
Isabella QuesenberryIsabella Quesenberry
Child and Adolescent Psychiatric Unit Intern at Centra-Virginia Baptist HospitalChild and Adolescent Psychiatric Unit Intern at Centra-Virginia Baptist Hospital