Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Courtney Kopplin

Panama City,FL

Summary

I am a graduate student studying to be a licensed school counselor.

Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Waitress

Texas Roadhouse
Panama City Beach, Florida
05.2025 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Took orders and accurately entered them into the point-of-sale system.
  • Delivered food and beverages promptly to ensure guest satisfaction.
  • Handled cash transactions and processed payments efficiently at the register.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Receptionist

Innovative Therapy and Wellness
Virginia Beach
09.2024 - 06.2025
  • Greeted clients warmly upon arrival to create a welcoming atmosphere.
  • Managed incoming calls, directing inquiries to appropriate staff members promptly.
  • Scheduled appointments using electronic health record systems efficiently.

Family Advocate Intern

The Children’s Center Head Start
Suffolk, Virginia
01.2024 - 05.2024
  • Assisted families with accessing community resources and support services.
  • Conducted intake interviews to gather family information and needs assessments.
  • Developed relationships with families to foster trust and open communication.
  • Researched best practices in family advocacy programming.
  • Attended trainings on topics such as trauma-informed care or cultural competency.
  • Actively participated in case reviews involving multiple stakeholders from various agencies.

Education

Master of Arts - School Counseling

Liberty University
Lynchburg, VA
08.2025 - 07.2025

Bachelor of Science - Human Services

Old Dominion University
Norfolk, VA
08.2020 - 05.2024

Skills

  • Family advocacy
  • Case management
  • Community resource navigation
  • Effective communication
  • Active listening
  • Community outreach

Affiliations

  • Reading
  • Travel
  • Family

References

References available upon request.

Timeline

Master of Arts - School Counseling

Liberty University
08.2025 - 07.2025

Waitress

Texas Roadhouse
05.2025 - Current

Receptionist

Innovative Therapy and Wellness
09.2024 - 06.2025

Family Advocate Intern

The Children’s Center Head Start
01.2024 - 05.2024

Bachelor of Science - Human Services

Old Dominion University
08.2020 - 05.2024

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