Courtney Lanning
Denver,CO
Summary
Excellent interpersonal skills for building rapport with clients, providing crisis intervention services, and collaborating with social service agencies and community organizations. Equipped with extensive experience creating a strong understanding of social interaction and group dynamics, strengthened by seven years of experience in the restaurant industry.
Overview
7
7
years of professional experience
Work History
Waitress
Red Robin
08.2018 - 05.2025
- Assisted in training new staff on operational procedures and service standards.
- Managed multiple tables while ensuring timely order delivery and satisfaction.
- Collaborated with kitchen staff to coordinate meal preparation and special requests.
Waitress
Biaggi's Ristorante Italiano
03.2023 - 08.2023
- Supported team members during busy shifts by coordinating tasks effectively.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Deputy Probation Officer
8th Judicial District Probation Office
08.2022 - 05.2023
- Negotiated terms of probation with courts, including duration and special conditions.
- Developed individualized rehabilitation plans based on probationer needs and risks.
- Monitored offenders' activities regarding fulfillment of court ordered requirements.
- Prepared detailed reports on probationer progress and compliance for court reviews and hearings.
Education
Bachelor of Arts - Sociology And Ethnic Studies
Colorado State University
Fort Collins, CO12-2022
Skills
- Conflict resolution
- Critical thinking
- Professional demeanor
- Team collaboration
- Communication skills
- Attention to detail
References
- Kasi Irwin - Larimer County Probation Officer - (970) 494-3986
Timeline
Waitress
Biaggi's Ristorante Italiano
03.2023 - 08.2023
Deputy Probation Officer
8th Judicial District Probation Office
08.2022 - 05.2023
Waitress
Red Robin
08.2018 - 05.2025
Bachelor of Arts - Sociology And Ethnic Studies
Colorado State University