Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Courtney Lewis
Kingwood,WV
Summary
Overview
7
years of professional experience
Work History
Hair of the dog grooming by courtneyKingwood, WV
Owner/Operator
10.2016 - Current
Job overview
- Examined dogs to assess coat condition, skin health, and identify any potential medical issues.
- Groomed pets using a variety of clippers, scissors, shears, combs, brushes and other grooming tools.
- Bathed dogs in warm water with appropriate shampoos and conditioners according to breed type or owner preference.
- Performed ear cleaning, nail trimming and anal gland expression as requested by clients.
- Provided advice on pet nutrition, behavior and general care.
- Kept accurate records of services performed for each animal.
- Maintained a clean work environment throughout the day.
- Followed safety protocols when handling animals during grooming sessions.
- Discussed pricing options with customers to determine the best service package for their pet's needs.
- Assisted with scheduling appointments while ensuring efficient workflow.
- Responded to customer inquiries in a timely manner via phone or email communication.
- Ensured all equipment was properly maintained and stored at the end of each shift.
- Educated customers on proper maintenance techniques between professional groomings.
- Created customized haircuts based on individual breed standards or client requests.
- Monitored animals for signs of stress or discomfort during grooming sessions.
- Maintained inventory levels of supplies such as shampoo, conditioner and blades.
- Provided additional services such as teeth brushing or flea treatments upon request.
- Adhered to all local laws related to animal welfare and safety regulations.
- Participated in ongoing training courses to stay up-to-date on industry trends.
- Managed financial transactions including receiving payments from customers.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Delivered excellent service to pet owners to drive repeat business.
- Bathed and groomed pets using gentle techniques.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Played with dogs and cats to maintain socialization and reduce stress.
- Scheduled grooming and veterinary appointments for animals.
- Assessed animals for injury and illness.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Taught animals sit, stay and other basic commands.
Education
West Virginia Department of Emergency ServicesKingwood, WV
Emergency Medical Technician = Basic from Emergency Medical Technician
03.2020
University Overview
University High School Morgantown, WV
High School Diploma
05.1998
University Overview
PCDINorcross, GA
Veterinary Technician from Certified Vet Tech
05.1998
University Overview
Skills
- Budget Development
- Operations Management
- Financial Planning
- Business Planning
- Marketing Strategy Development
- Hiring
- Finance Management
- Operations Oversight
- Staffing
- Relationship Management
Affiliations
Affiliations
on top of being a dog groomer for the last 13 years and running a self employed house call dog grooming service. I also am highly dedicated to playing womens coed and even mens league softball. i have successfully managed to coordinate my business and my softball schedules flawlessly allowing me to have plenty of time for work and to play in many charity benefit softball tournaments every year.
Languages
English
Native/ Bilingual
Spanish
Limited
American sign language
Limited
References
References
References available upon request.Timeline
Owner/Operator
Hair of the dog grooming by courtney
10.2016 - Current
West Virginia Department of Emergency Services
Emergency Medical Technician = Basic from Emergency Medical Technician
University High School
High School Diploma
PCDI
Veterinary Technician from Certified Vet Tech
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