Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Lopez

Nixon,TX

Summary

Skilled team player with a strong background in numerous environments. Works well independently to handle assignments and is always ready to go beyond basic assignments. Quick learner with good computer abilities. Hardworking, focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Overview

7
7
years of professional experience

Work History

Personal Shopper

H-E-B
07.2021 - Current
  • Shop for customers' groceries in a timely manner
  • Guide customers in the right direction to a certain product they are looking for
  • Answer customers' questions, and provide information on certain products they are looking for.

Sales Floor Associate

Kohls
11.2020 - 08.2021
  • Attended to store merchandise needs continuously with regular restocking and recovery
  • Contributed to store cleanliness and professionalism by promptly handling any spills or breakages on the sales floor
  • Connected with customers by greeting each promptly and offering above-and-beyond support
  • Handled customers' inquiries politely and offered expert support for product and service issues
  • Registered customers for special events, loyalty programs, and credit card applications
  • Processed customer transactions with a POS register system to effectively handle cash, card, and mobile payments
  • Explained promotions and special offers to customers
  • Supported promotions by re-pricing items and changing signage to reflect new amounts
  • Protected store assets from theft by consistently following security procedures and monitoring customers
  • Captured consistent customer sales with friendly, knowledgeable support
  • Greeted customers and asked open-ended questions to assess needs
  • Dusted and wiped light fixtures, windowsills, and baseboards
  • Ensured cleanliness and sanitation of bathrooms and common areas including scrubbing, mopping, vacuuming, and dusting
  • Promoted positive guest relations through prompt, courteous, and efficient service while maintaining an upscale atmosphere meeting specifications, and establishing standards
  • Kept floors clean with regular sweeping, mopping, and vacuuming
  • Serviced, cleaned, or supplied bathrooms
  • Gathered and emptied trash
  • Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming.

Cleaning Attendant

Cortes Barber Shop
06.2017 - 07.2019

Dusted and wiped light fixtures, windowsills, and baseboards

  • Ensured cleanliness and sanitation of bathrooms and common areas including scrubbing, mopping, vacuuming, and dusting
  • Promoted positive guest relations through prompt, courteous, and efficient service while maintaining an upscale atmosphere meeting specifications, and establishing standards
  • Kept floors clean with regular sweeping, mopping, and vacuuming
  • Serviced, cleaned, or supplied bathrooms
  • Gathered and emptied trash
  • Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming.

Education

Business Management & Technology -

St Philips College
San Antonio, TX

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Flexible Schedule

Timeline

Personal Shopper

H-E-B
07.2021 - Current

Sales Floor Associate

Kohls
11.2020 - 08.2021

Cleaning Attendant

Cortes Barber Shop
06.2017 - 07.2019

Business Management & Technology -

St Philips College
Courtney Lopez