Summary
Overview
Work History
Skills
Work Availability
Timeline
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Courtney Lord

Courtney Lord

Beverly Hills,FL

Summary

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

4
4
years of professional experience

Work History

Janitorial Supervisor

See It Shine
01.2020 - Current


  • Addressed customer feedback and complaints to maximize satisfaction.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Trained and mentored new staff on cleaning and safety protocols.

Office Assistant

Fortitude Lawn Care
05.2020 - 01.2022
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Purchased and maintained office supplies.
  • Edited and proofread documents for accuracy and completeness.
  • Coordinated and scheduled meetings and appointments.
  • Interacted with customers by phone, email, or in-person to provide information.

Locker Room Attendant

Bella Vita Spa And Fitness Center
08.2019 - 01.2020
  • Assisted customers with finding items and storing belongings.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
  • Recorded and managed locker assignments and keys.
  • Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Greeted customers and offered them assistance.

Skills

  • Employee Programs
  • Active Listening
  • Hazardous Chemicals
  • Daily Facility Operations
  • Fitness Center Management
  • Making Reservations
  • Request Management
  • Tourism Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Office Assistant

Fortitude Lawn Care
05.2020 - 01.2022

Janitorial Supervisor

See It Shine
01.2020 - Current

Locker Room Attendant

Bella Vita Spa And Fitness Center
08.2019 - 01.2020

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Courtney Lord