Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Courtney Lyman

Salt Lake City

Summary

Dedicated and reliable professional with over four years of experience in fast-paced customer service environments. Skilled at providing accurate, attentive service while creating a welcoming first impression. Recognized for reliability, teamwork, and strong communication skills. Experienced in maintaining a clean, organized, and well-stocked environment while prioritizing client satisfaction and well-being.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Take-Out Server

Gary's Asian Bistro
09.2024 - Current
  • Managed high-volume orders with strong multitasking skills, ensuring accuracy and timely service
  • Stayed composed in high-stress situations, prioritizing tasks effectively to maintain smooth operations
  • Delivered excellent customer service by addressing inquiries and resolving issues promptly
  • Coordinated with kitchen staff to guarantee accurate preparation of take-out and dine-in orders
  • Maintained a clean, organized, and fully stocked work area
  • Consistently upheld customer satisfaction through attentive and efficient service

Cashier and Hostess

Asian Star
03.2021 - 09.2024
  • Answered and directed phone calls efficiently
  • Received and processed food orders accurately
  • Memorized menu items, prices, and updates to assist customers quickly
  • Greeted and assisted customers to ensure a welcoming environment
  • Organized and maintained receipts for accurate record-keeping
  • Trained and mentored new employees on procedures and policies
  • Addressed customer concerns promptly to ensure satisfaction
  • Resolved conflicts calmly and effectively
  • Cleaned, sanitized, and restocked work areas as needed
  • Seated customers and managed waitlists efficiently
  • Handled cash, credit transactions, and balanced money accurately


Education

High School Diploma -

Cottonwood High School
Murray, UT

Skills

  • Customer Service Excellence
  • Team Collaboration
  • Strong Communication Skills
  • Active Listening
  • Time Management
  • Reliability & Dependability
  • Organizational Skills
  • Conflict Resolution
  • Adaptability & Flexibility
  • Attention to Detail
  • Fast Learner

Certification

Certified Nursing Assistant (CNA)

  • Certification #: UT014892001857
  • Issued: August 30, 2025 | Expires: August 31, 2027

Timeline

Take-Out Server

Gary's Asian Bistro
09.2024 - Current

Cashier and Hostess

Asian Star
03.2021 - 09.2024

High School Diploma -

Cottonwood High School

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