Courtney Mabbitt

Tending to and assisting elderly disabled woman

• Meal prep and feeding
• Hygienic duties
• Dressing, moving in and out of bed
• Performing household cleaning and duties
• Keeping company

• Tracked progress using dedicated project management software.
• Conduct regular inspections, identifying and addressing potential hazards.
• Holding pre-shift meetings with team members to ensure successful execution each shift daily.
• Reduced discrepancies in inventory by conducting thorough daily/weekly inspections.
• Organization of store to ensure FIFO rotation and accurate order of supplies.
• Training new team members and following up with existing team members to ensure job duties are being executed to the highest standard.
• Working in positions involving communication with guests to ensure quality guest experiences.
• Contacting guests who left bad reviews to correct errors within the store level and ensure guest returns.
• Creating team member schedules.
• Conducting potential team member interviews.
• Working in all positions of the restaraunt when needed.

• Working in all positions prior to management for about 1.5 years. When transitioning to management, I trained in all positions again at a training store.
• Managed and motivated team members to be productive and engaged in work.
• Accomplished multiple tasks in established timeframes.
• Completed additional tasks for District Manager that helped the company. Example updating menu item builds and updating recipe and menu item food costs.
• Inputting receipts and inventory into system to calculate accurate reports.
• Maintained professional, organized, and safe environment for team members and guests.
• Enhanced guest satisfaction by resolving disputes promptly and ensuring high-quality service.
• Resolved team member conflicts, actively listening to concerns and finding appropriate solutions.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team performance.
• Controlled costs to keep business operating within budget and increase profits.
• Responsible for new menu set up/execution and trained team members and managers from other locations.
• Help create a new LTO (Limited time option) menu item that ran for a couple of months.