Hi, I’m
Danette Poul
Home healthcare/waitress
Chesapeake,VA
Summary
Dynamic home healthcare professional with extensive experience at Harmony at Harborview, excelling in patient-centered care and healthcare management. Proven ability to improve patient outcomes through personalized services and effective staff mentoring. Strong interpersonal skills foster trust with families, ensuring seamless transitions and high-quality care in home settings. Compassionate Perioperative Nurse proudly offering more than [Number] years of expertise in healthcare field. Effective professional promoting compassionate leadership, flexibility in all types of situations and dedication to quality improvement. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.
Overview
10
years of professional experience
Work History
Harmony at Harborview
Home Healthcare
08.2024 - 10.2025
Job overview
- Educated family members on best practices in home healthcare, fostering a supportive environment for the patient.
- Mentored new visit nurses in best practices for patient-centered home healthcare delivery.
- Facilitated timely discharges by coordinating post-discharge care services such as home healthcare or transfer to skilled nursing facilities.
- Served as a trusted resource for patients and families navigating the complexities of home healthcare services.
- Improved patient outcomes by providing personalized and attentive home healthcare services.
- Coordinated home healthcare services, helping patients receive quality care in a comfortable environment following hospitalization or rehabilitation stays.
Pancakes and Things
Server
03.2016 - 08.2024
Job overview
- Provided timely service of meals and beverages, prioritizing customer requirements.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Booker T. Washington High SchoolNorfolk, VA
High School Diploma from General Studies
06.1985
Skills
Home healthcare management
Timeline
Home Healthcare
Harmony at Harborview
08.2024 - 10.2025
Server
Pancakes and Things
03.2016 - 08.2024
Booker T. Washington High School
High School Diploma from General Studies