Summary
Overview
Work History
Skills
Certification
Personal Information
Timeline
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Courtney Maldonado

College Station,TX

Summary

Dynamic professional with a proven track record in insurance sales at ASSURANCE IQ, and a robust background in technical support and caregiving. Excelled in customer service and negotiation, securing contracts and enhancing coverage for clients. Skilled in Java and communication, adept at managing complex tasks with precision.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent (Remote)

ASSURANCE IQ
College Station, US
01.2023 - 04.2024
  • I have obtained my license accident, health and life in 22 states including Texas
  • I was a licensed agent representing 7 carriers for all Medicare recipients
  • I took in all inbound calls from Medicare beneficiaries looking for more coverage
  • I was able to get them with a MAPD that fit their needs

Caregiver/Personal Assistant

Clear Path Home Care
Weatherford, US
07.2022 - 03.2023
  • I assist the elderly in all daily activities
  • Cooking/Eating
  • Cleaning
  • Driving
  • Finances
  • Doctor appointments
  • Medication management/Vitals
  • Incontinence
  • Companionship

Tier 2 Technical Support (Remote)

Alorica
Remote
10.2020 - 04.2022
  • Customer service, sales and technical support working from home for Verizon

Sales

Diversified Skilled Staffing
Fort Worth, US
04.2016 - 12.2018
  • Reach out to local businesses and negotiate a contract for the staffing agency in either to employ their business

Med Tech/Caregiver

Elmcroft | Eclipse Senior Living
Fort Worth, US
01.2014 - 04.2016
  • Administer medication, take vitals, order medications, communication between doctor and family, feed/cook for, change/bathe the elderly

Skills

  • Excellent Computer/typing skills
  • Customer Service
  • Sales
  • Management
  • Med tech
  • XML
  • Web Services
  • Java
  • Computer literacy
  • Eclipse
  • JavaScript
  • APIs
  • Caregiving
  • Negotiation
  • Analysis skills
  • Technical support
  • Typing
  • Personal assistant experience
  • Vital signs
  • Windows
  • Microsoft SQL Server
  • Insurance sales
  • Time management
  • Organizational skills
  • Microsoft Office
  • Communication skills
  • Computer skills
  • Phone etiquette
  • Administrative experience

Certification

  • CPR/First Aid, 04/22, 04/24
  • AED Certification, 05/22, 05/24
  • Accident, Life & Health Insurance License, 06/23, 06/26
  • Driver's License, 09/21, 04/25
  • Insurance Producer License, 06/23, 04/26

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Licensed Insurance Agent (Remote)

ASSURANCE IQ
01.2023 - 04.2024

Caregiver/Personal Assistant

Clear Path Home Care
07.2022 - 03.2023

Tier 2 Technical Support (Remote)

Alorica
10.2020 - 04.2022

Sales

Diversified Skilled Staffing
04.2016 - 12.2018

Med Tech/Caregiver

Elmcroft | Eclipse Senior Living
01.2014 - 04.2016
  • CPR/First Aid, 04/22, 04/24
  • AED Certification, 05/22, 05/24
  • Accident, Life & Health Insurance License, 06/23, 06/26
  • Driver's License, 09/21, 04/25
  • Insurance Producer License, 06/23, 04/26

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Courtney Maldonado