Courtney Mallon
Dodgeville
Summary
Experienced business owner and community leader with decades of customer service, office administration, payroll, and business management experience. Fourth-generation bakery owner with a lifelong commitment to serving the local community, complemented by 14 years as a licensed cosmetologist and five years as President of the local youth hockey association. Recognized for exceptional organization, professionalism, communication, leadership, and the ability to build positive relationships. Seeking to bring strong administrative and customer service skills to support students, families, and staff within the school district.
Overview
2
2
years of post-secondary education
36
36
years of professional experience
Work History
Bakery Manager/Owner/Operator
Quality Bakery
Dodgeville
07.1989 - 10.2025
- Supervised daily operations of bakery, ensuring product quality and freshness.
- Managed staff schedules and training to enhance team performance and service quality.
- Coordinated inventory management and ordering of baking supplies.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Developed and maintained relationships with key clients, resulting in increased sales and customer loyalty.
- Managed budgeting activities such as forecasting costs, setting prices and controlling expenses.
- Oversaw budgeting and financial management to ensure sustainable business operations.
Cosmetologist
Jan’s Hair Designs
Dodgeville
03.2004 - 04.2018
- Provided customized haircuts and styling services to diverse clientele.
- Consulted with clients to recommend suitable hair treatments and products.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Developed a loyal client base through excellent customer service.
- Maintained a clean and organized workspace to ensure a safe environment.
Education
License With The State Of Wisconsin - Cosmetology
Capri College
Madison, WI 08.1999 - 02.2001
Dodgeville High School
Dodgeville, WISkills
- Food safety compliance
- Cash handling and Financial Reporting
- Record keeping and File management
- Exceptional Customer Service
- Team/Board leadership
- Multitasking in fast paced environments
- Relationship building
- Confidentiality and Professional Ethics
Volunteer Work
Provided leadership and oversight for a community youth hockey association, managing board meetings, coordinating volunteers, organizing schedules and events, overseeing budgets, communicating with families, and ensuring the successful operation of programs serving youth athletes. Collaborated with coaches, parents, and community organizations to create a positive and organized environment.
Timeline
Cosmetologist
Jan’s Hair Designs
03.2004 - 04.2018
License With The State Of Wisconsin - Cosmetology
Capri College
08.1999 - 02.2001
Bakery Manager/Owner/Operator
Quality Bakery
07.1989 - 10.2025
Dodgeville High School