Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Work Preference
Quote
Software
Timeline
BusinessAnalyst

Courtney Mann

Accounts Receivable
Springville,IA

Summary

Highly efficient and detail-oriented financial professional with a proven track record in healthcare billing, claims processing, and financial reporting. Demonstrated expertise in managing accounts receivable, performing accurate account reconciliations, and streamlining month-end closing processes. Possesses strong analytical, problem-solving, and communication skills to ensure seamless financial operations and compliance.

Overview

15
15
years of professional experience

Work History

Accounts Receivable and Billing Clerk

Healthcare of Iowa
11.2021 - Current
  • Performed accurate and fully compliant monthly closing processes.
  • Answered incoming calls regarding billing inquiries from patients and/or facilities in a professional manner.
  • Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
  • Filed and submitted electronic insurance claims. Monitored past due accounts and pursued collections.
  • Established and maintained positive working relationships with fellow staff, management and clients.
  • Provided detailed, thorough and ongoing training to accounting staff and facility administrative staff.

Medical Insurance Biller

Family Medicine Specialists PC
08.2010 - 09.2021
  • Reconciled monthly statements from various insurance carriers against internal records.
  • Identified opportunities for improving processes related to medical billing activities.
  • Answered customer questions to maintain high satisfaction levels.
  • Reconciled codes against services rendered.
  • Resolved denied or rejected claims by submitting appeals to the appropriate payer.
  • Submitted electronic claims to insurance companies for payment.


Education

High School Diploma -

Prairie High School
04-2004

Skills

  • Debt collection
  • Month-end closing
  • Confidentiality
  • Dispute resolution
  • Investigative research
  • Research and due diligence
  • Claims processing
  • Team bonding
  • Customer service support
  • Strong client relations skills

Accomplishments

  • Creation of many handbooks and training guides for accounting staff and facility administrative staff along with additional support and ongoing training.
  • Maintaining positive relationships and a strong team by demonstrating positive feedback and appreciation for staff and clients.

Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Photography
  • Music
  • Crafting and DIY Projects
  • Road Trips

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offPaid sick leave

Quote

"Whether you think you can, or you think you can't. Either way, you are right."
Henry Ford

Software

Microsoft Outlook

Microsoft Excel

AS400

Point Click Care

Timeline

Accounts Receivable and Billing Clerk

Healthcare of Iowa
11.2021 - Current

Medical Insurance Biller

Family Medicine Specialists PC
08.2010 - 09.2021

High School Diploma -

Prairie High School
Courtney MannAccounts Receivable