Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Courtney Martin

House Springs,MO

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Spark Driver
11.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Food Delivery Driver

Door Dash
09.2018 - Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Delivered orders to customers to drive full satisfaction.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Developed strong customer base through efficient and reliable service.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.

In-Home Healthcare Provider

Aging With Grace
05.2020 - 11.2022
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Assisted disabled clients to support independence and well-being.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Administered medication as directed by physician.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Developed and implemented care plans for clients.
  • Constructed cognitively stimulating activities.
  • Documented vital statistics and coordinated with health care providers.

Day Care Provider

Courtney's Creative Corner
11.2016 - 09.2018
  • Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
  • Met with parents about daily activities, positive developments, and issues.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Introduced children to educational games and activities to boost learning.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Prepared students for kindergarten by teaching fundamentals of math.
  • Planned and guided age-appropriate tasks like reading, crafts and creative play.
  • Offered top-notch care to 9+ children at once, ranging in age from 4 months to 14 years old.
  • Created and implemented diverse educational strategies to boost development.
  • Developed age-appropriate activities and crafts to engage children.
  • Provided emotional support and guidance to children during difficult times.
  • Encouraged children to develop healthy social and emotional skills.
  • Worked with children to develop good cognitive, physical and language skills.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Liaised with parents and guardians to discuss child progress.
  • Monitored children's activities to verify safety and wellbeing.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Implemented daily routines and activities to stimulate and engage children.
  • Read stories, sang songs and facilitated creative play.
  • Encouraged children's emotional and social development.
  • Responded to inquiries from parents and guardians.
  • Provided support and guidance to children in conflict resolution.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Created and implemented activities to promote language development.
  • Logged information regarding naps, feedings and any medications administered.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.

Education

Bachelor of Science - Applied Psychology

Colorado Christian University
Denver, CO

Bachelor of Science - Applied Psychology

Walden University
Minneapolis, MN

Bachelor of Science - Criminal Justice

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Mileage Tracking
  • Order Verification
  • Product Promotion
  • GPS Navigation
  • Cargo Handling
  • Vehicle Maintenance
  • Customer Service
  • Valid Driver's License
  • Positive Attitude
  • Punctual and Reliable
  • Clean Driving Record
  • Time Management Skills

Timeline

Delivery Driver

Spark Driver
11.2022 - Current

In-Home Healthcare Provider

Aging With Grace
05.2020 - 11.2022

Food Delivery Driver

Door Dash
09.2018 - Current

Day Care Provider

Courtney's Creative Corner
11.2016 - 09.2018

Bachelor of Science - Applied Psychology

Colorado Christian University

Bachelor of Science - Applied Psychology

Walden University

Bachelor of Science - Criminal Justice

Ivy Tech Community College of Indiana

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Courtney Martin