Results-driven Transportation Professional with expertise in logistics and route optimization. Proficient in GPS technology to maximize delivery efficiency and ensure punctual service. Demonstrated ability to maintain high vehicle standards while delivering exceptional customer service and fostering strong client relationships. Adaptable in dynamic environments, consistently achieving operational excellence.
Hi, I’m
Jessica Altstetter
Zephyrhills,FL
Summary
Overview
12
years of professional experience
Work History
Spark Driver
Spark Driver
03.2025 - Current
Job overview
- Enhanced customer satisfaction through timely delivery of goods.
- Ensured compliance by maintaining vehicle cleanliness and conducting safety inspections.
- Reduced travel times by optimizing delivery routes with GPS tools.
- Coordinated delivery schedules with dispatch for accuracy and efficiency.
- Adapted to fluctuating delivery demands while upholding high service standards.
- Built client trust through professionalism and dependable transportation services.
DoorDash
Dasher
03.2020 - Current
Job overview
- Delivered food orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Navigated delivery routes efficiently, reducing travel time while maintaining safety protocols.
- Communicated effectively with customers regarding order status and potential delays.
- Adapted to changing delivery demands, demonstrating flexibility in high-pressure situations.
Speedy
Sales Associate
09.2023 - 04.2024
Job overview
- Boosted customer satisfaction by effectively addressing complaints and concerns.
- Enhanced customer engagement through strategic promotions during peak hours.
- Efficiently processed returns and exchanges, adhering to store policies.
- Utilized suggestive selling techniques to identify customer needs and increase sales.
- Built rapport with customers, fostering lasting relationships and loyalty.
- Minimized customer wait times during busy periods, ensuring satisfaction levels remained high.
Sheetz
Sales Associate
11.2017 - 03.2020
Job overview
- Enhanced customer satisfaction by providing prompt and knowledgeable product assistance.
- Maintained an organized and clean store environment for positive shopping experiences.
- Processed transactions accurately, ensuring efficiency with the point-of-sale system.
- Collaborated with team members to effectively manage and restock inventory.
- Trained new employees on customer service excellence and operational protocols.
- Created engaging merchandise displays to attract customers and highlight promotions.
SUBWAY®Restaurants
Sandwich Artist
05.2014 - 11.2016
Job overview
- Improved customer satisfaction by customizing sandwiches to meet dietary needs.
- Maintained organized workstations, ensuring compliance with health standards.
- Increased food prep efficiency through effective operation of grills and slicers.
- Trained new hires on sandwich preparation and customer service techniques.
- Greeted guests and promoted specials while accurately taking orders.
- Processed cash register transactions accurately, ensuring effective cash management.
Education
Lincoln Consolidated High SchoolYpsilanti, MI
High School Diploma
University Overview
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Defensive driving
- Safety protocols
- Route planning
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Problem-solving skills
- Cash handling
- Relationship building
- Excellent people skills
- Typing speed 60 WPM
- Document typing and formatting
- Computer skills
Languages
English
Native or Bilingual
Timeline
Spark Driver
Spark Driver
03.2025 - Current
Sales Associate
Speedy
09.2023 - 04.2024
Dasher
DoorDash
03.2020 - Current
Sales Associate
Sheetz
11.2017 - 03.2020
Sandwich Artist
SUBWAY®Restaurants
05.2014 - 11.2016
Lincoln Consolidated High School
High School Diploma