Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Maxwell

8895 W Oak St.,FL

Summary

Dynamic Correctional Corporal with proven expertise at Southern Regional Jail in inmate supervision and conflict resolution. Recognized for enhancing safety through proactive measures and effective teamwork. Skilled in restraint techniques and relationship building, contributing to a secure environment and successful inmate reentry initiatives. Committed to continuous professional development and operational excellence.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

9
9
years of professional experience

Work History

Correctional Corporal

Southern Regional Jail
09.2023 - Current
  • Managed inmate classifications accurately, assigning individuals to appropriate housing based on risk assessments and security requirements.
  • Streamlined record-keeping processes through meticulous documentation efforts, resulting in increased efficiency within administrative tasks related to inmate management.
  • Participated in disciplinary hearings as needed, presenting relevant evidence concerning inmate misconduct or policy violations.
  • Reduced instances of violence within the facility by proactively identifying potential conflicts and addressing issues promptly.

Correctional Corporal

Deberry Special Needs
09.2021 - 09.2023
  • Provided timely support during emergencies or critical incidents, contributing to swift resolution and minimal harm to involved parties.
  • Collaborated with fellow correctional officers to establish a cohesive team, ensuring effective communication and consistent adherence to policies.
  • Supported ongoing professional development for self and colleagues by participating in relevant training opportunities and staying current on industry best practices.
  • Conducted thorough searches of inmates, their belongings, and common areas to prevent the introduction or circulation of contraband items.

Correctional Corporal

Southern Regional Jail
11.2018 - 08.2021
  • Collaborated with mental health professionals to address inmate psychological concerns effectively, ensuring timely intervention when necessary.
  • Trained new correctional officers in proper restraint techniques, reducing the risk of injury to both staff and inmates during physical altercations.
  • Facilitated successful reentry for released inmates by connecting them with appropriate resources and providing guidance on post-release expectations.
  • Assessed medical concerns presented by inmates quickly, coordinating necessary treatments with healthcare providers within the facility.
  • Prevented escapes by conducting regular security checks and promptly addressing any identified vulnerabilities or breaches in protocol.

Sales Associate

Ulta
11.2016 - 11.2018
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate/Assistant Manager

Hibbett Sporting Goods
08.2016 - 11.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Woodrow Wilson High School
Beckley, WV

Skills

  • Inmate supervision
  • Restraint techniques
  • Security procedures
  • Physical fitness
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Listening skills
  • Excellent people skills
  • Relationship building
  • Product sales

Timeline

Correctional Corporal

Southern Regional Jail
09.2023 - Current

Correctional Corporal

Deberry Special Needs
09.2021 - 09.2023

Correctional Corporal

Southern Regional Jail
11.2018 - 08.2021

Sales Associate

Ulta
11.2016 - 11.2018

Sales Associate/Assistant Manager

Hibbett Sporting Goods
08.2016 - 11.2018

Woodrow Wilson High School

Similar Profiles

CREATE PROFILE