Courtney McCurn
CNA
Glendale,AZ
Summary
Experienced Assistant Manager with a demonstrated history of working in the retail industry. Skilled in Shipping & Receiving, Communication, Cashiering, Stocking, and Order Processing. Strong professional with a Associate's degree focused in medical specialist from College America.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CNA
Terrance of Phoenix
Phoenix, AZ
04.2022 - Current
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
CNA Supervisor
Lake Pleasant Acute Care
Sun City, AZ
09.2020 - 03.2022
- Improved patient care by implementing new protocols and procedures for CNA team members.
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Enhanced staff performance through regular evaluations, coaching, and constructive feedback.
- Assisted in hiring qualified candidates for CNA positions, contributing to a skilled workforce.
- Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
- Created a supportive atmosphere for patients by addressing concerns promptly and compassionately.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
- Led continuous improvement initiatives within the department focused on enhancing patient outcomes.
- Monitored inventory levels of medical supplies and equipment to ensure preparedness at all times.
- Increased overall patient satisfaction through diligent monitoring of CNAs'' adherence to best practices.
Certified Nursing Assistant
PROVIDENCE PLACE AT GLENCROFT
Glendale, AZ
01.2017 - 08.2020
- Provided assistance with activities of daily living.
- Bathing and all hygiene assistance
- Companionship, feeding, vitals, charting, meal prep
Assistant Manager
Dollar General
08.2015 - 01.2017
- Opening and closing out the store
- Handling all customer service needs and complaints
- Shipping and receiving
- Ordering for store
- Key holder
- Bank run and deposit drops
- Planagram resets
- Security
Education
Associate's degree - medical specialist
College America
01.2017
certificate - mssage therpy
carrington college-stockton
01.2010
diploma - general education
tokay high
01.2007
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Health monitoring
- Cultural sensitivity
- Infection control practices
- Lifting and transferring
- Toileting assistance
- Patient hygiene assistance
- Reliable team player
- Recording vital signs
- Safety precautions
- Compassionate
- Electronic charting
- Compassionate caregiver
- Geriatric care
- Direct patient care
- Mobility assistance
- Ambulation assistance
- Responding to emergencies
- Inpatient care
- Adaptable
- Healthcare ethics
- Specimen collection
- Trustworthy companion
- Valid state driver's license
- Care plan implementation
- Feeding assistance expert
Certification
- CNA - Certified Nurse Assistant
- NCPCT - Patient Care Technician
- PT - Phlebotomy Technician
- NCET - ECG Technician
- [Area of certification] Training - [Timeframe]
- PCA - Personal Care Aide
- DCA - Direct Care Aide
Timeline
CNA
Terrance of Phoenix
04.2022 - Current
CNA Supervisor
Lake Pleasant Acute Care
09.2020 - 03.2022
Certified Nursing Assistant
PROVIDENCE PLACE AT GLENCROFT
01.2017 - 08.2020
Assistant Manager
Dollar General
08.2015 - 01.2017
Associate's degree - medical specialist
College America
certificate - mssage therpy
carrington college-stockton
diploma - general education
tokay high