Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney McCurn

CNA
Glendale,AZ

Summary

Experienced Assistant Manager with a demonstrated history of working in the retail industry. Skilled in Shipping & Receiving, Communication, Cashiering, Stocking, and Order Processing. Strong professional with a Associate's degree focused in medical specialist from College America.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CNA

Terrance of Phoenix
04.2022 - Current
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

CNA Supervisor

Lake Pleasant Acute Care
09.2020 - 03.2022
  • Improved patient care by implementing new protocols and procedures for CNA team members.
  • Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
  • Enhanced staff performance through regular evaluations, coaching, and constructive feedback.
  • Assisted in hiring qualified candidates for CNA positions, contributing to a skilled workforce.
  • Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
  • Created a supportive atmosphere for patients by addressing concerns promptly and compassionately.
  • Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
  • Led continuous improvement initiatives within the department focused on enhancing patient outcomes.
  • Monitored inventory levels of medical supplies and equipment to ensure preparedness at all times.
  • Increased overall patient satisfaction through diligent monitoring of CNAs'' adherence to best practices.

Certified Nursing Assistant

PROVIDENCE PLACE AT GLENCROFT
01.2017 - 08.2020
  • Provided assistance with activities of daily living.
  • Bathing and all hygiene assistance
  • Companionship, feeding, vitals, charting, meal prep

Assistant Manager

Dollar General
08.2015 - 01.2017
  • Opening and closing out the store
  • Handling all customer service needs and complaints
  • Shipping and receiving
  • Ordering for store
  • Key holder
  • Bank run and deposit drops
  • Planagram resets
  • Security

Education

Associate's degree - medical specialist

College America
01.2017

certificate - mssage therpy

carrington college-stockton
01.2010

diploma - general education

tokay high
01.2007

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Conflict resolution
  • Patient advocacy
  • Health monitoring
  • Cultural sensitivity
  • Infection control practices
  • Lifting and transferring
  • Toileting assistance
  • Patient hygiene assistance
  • Reliable team player
  • Recording vital signs
  • Safety precautions
  • Compassionate
  • Electronic charting
  • Compassionate caregiver
  • Geriatric care
  • Direct patient care
  • Mobility assistance
  • Ambulation assistance
  • Responding to emergencies
  • Inpatient care
  • Adaptable
  • Healthcare ethics
  • Specimen collection
  • Trustworthy companion
  • Valid state driver's license
  • Care plan implementation
  • Feeding assistance expert

Certification

  • CNA - Certified Nurse Assistant
  • NCPCT - Patient Care Technician
  • PT - Phlebotomy Technician
  • NCET - ECG Technician
  • [Area of certification] Training - [Timeframe]
  • PCA - Personal Care Aide
  • DCA - Direct Care Aide

Timeline

CNA

Terrance of Phoenix
04.2022 - Current

CNA Supervisor

Lake Pleasant Acute Care
09.2020 - 03.2022

Certified Nursing Assistant

PROVIDENCE PLACE AT GLENCROFT
01.2017 - 08.2020

Assistant Manager

Dollar General
08.2015 - 01.2017

Associate's degree - medical specialist

College America

certificate - mssage therpy

carrington college-stockton

diploma - general education

tokay high
Courtney McCurnCNA