Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Courtney McGinnis

Mount Prospect,IL

Summary

Talented Accounts Receivable Specialist with several years of experience in financial services, collections, and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Leasing & Marketing Professional

Willowbridge Property Company
Arlington Heights, IL
01.2024 - 05.2024
  • Coordinated lease agreements and documentation for prospective tenants.
  • Maintained accurate records of leasing activities and tenant information.
  • Assisted in managing tenant inquiries and property showings.
  • Communicated effectively with tenants regarding maintenance requests and concerns.
  • Processed applications for prospective tenants and conducted background checks.
  • Tracked leads using CRM software and followed up with interested parties.

Server

Francesca's Restaurant Group
Arlington Heights, IL
08.2021 - 03.2024
  • Provided exceptional customer service in a fast-paced dining environment.
  • Processed orders accurately using point-of-sale systems during peak hours.
  • Assisted guests with menu selection, and answered questions about dishes.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Collections Specialist

Option Care Home Health
Addison, IL
12.2018 - 06.2022
  • Communicated with healthcare providers to confirm patient eligibility and coverage.
  • Analyzed aging accounts to prioritize collection efforts and follow-up actions.
  • Located and monitored overdue accounts using billing system to begin collections process.
  • Conducted periodic audits on accounts receivables balances and aged reports; identified areas requiring further investigation.
  • Received recognition as "Regional MVP" for reducing overall outstanding balances by $75,000.

Education

Accounting Assistant Certification

William Rainey Harper College
Palatine, IL
07-2025

Human Resources Management Certification

William Rainey Harper College
Palatine, IL
11-2017

Bachelor of Arts - French

Illinois Wesleyan University
Bloomington, IL

Skills

  • QuickBooks
  • Microsoft Excel
  • ADP
  • Attention to detail
  • Problem solving
  • Financial analysis
  • Effective communication
  • Data entry
  • Records management
  • Team collaboration

Certification

  • Real Estate License

Languages

French
Full Professional

Timeline

Leasing & Marketing Professional

Willowbridge Property Company
01.2024 - 05.2024

Server

Francesca's Restaurant Group
08.2021 - 03.2024

Collections Specialist

Option Care Home Health
12.2018 - 06.2022

Accounting Assistant Certification

William Rainey Harper College

Human Resources Management Certification

William Rainey Harper College

Bachelor of Arts - French

Illinois Wesleyan University

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