Courtney Moore
Fairview,NC
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing a welcoming environment and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Great Smiles Pediatric Dentistry
Asheville, NC
06.2022 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Utilized Dolphin software to manage payment processing and appointment scheduling.
- Delivered excellent customer service through prompt responses to patient inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Hairstylist
Self Employed
Asheville, NC
08.2020 - 03.2022
- Guided customers on choices to optimize benefits.
- Recorded sales transactions in register to ensure efficient service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved service-related guest complaints.
- Ensured workspace remained tidy.
- Maintained a professional and positive demeanor to create exceptional customer interactions.
Education
Cosmetology License - Aesthetic & Beauty
Paul Mitchell The School
Greenville, SC08.2022
East Henderson High School
East Flat Rock, NC06.2019
Skills
- Positive Attitude and Energetic
- Team-Oriented and Cooperative
- Patient Appointment Booking
- Workflow Efficiency
- Information Updates
- Following Up with Clients
- Desktop and Laptop Computers
- Detail-Oriented
- Problem-Solving
- Billing and Payment Processing
- Maintaining Clean Work Areas
- Positive Interactions
- Greeting Guests
- Appointment Confirmation
Timeline
Administrative Assistant
Great Smiles Pediatric Dentistry
06.2022 - 02.2024
Hairstylist
Self Employed
08.2020 - 03.2022
Cosmetology License - Aesthetic & Beauty
Paul Mitchell The School
East Henderson High School