Courtney Moran
Park Ridge,IL
Summary
Reliable and dedicated employee with experience in training and team collaboration. Proven track record of enhancing customer engagement and managing day-to-day operations, ensuring high levels of service quality and team productivity.
Overview
7
7
years of professional experience
Work History
Donations Process at Logistics Center
Wings Program
03.2025 - Current
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate, Lead Sales Associate
Wings Program
05.2019 - 02.2025
- Trained other associates and volunteers on sales techniques and customer service
- Built relationships with customers and donors to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to process, price and sell incoming donations
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science - Education
Loyola University of Chicago
Chicago, IL05-2008
Timeline
Donations Process at Logistics Center
Wings Program
03.2025 - Current
Sales Associate, Lead Sales Associate
Wings Program
05.2019 - 02.2025
Bachelor of Science - Education
Loyola University of Chicago