Overview
Work History
Education
Skills
Timeline
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Isaiah Luna

Costa Mesa,CA

Overview

5
5
years of professional experience

Work History

Call Center Donations Representative

UC Santa Barbara Annual Fund
08.2018 - 06.2020
  • Conducted outbound calls to parents and alumni, skillfully presenting the value of supporting specific university programs.
  • Articulated program goals and outlined the impact of donations, emphasizing the positive contributions of supporting these programs.
  • Established rapport with potential donors through friendly and persuasive communication strategies.
  • Achieved and surpassed a weekly fundraising target of $1,000, showcasing consistent performance and dedication.

Instacart Shopper

Instacart
10.2020 - Current
  • Consistently achieved high customer satisfaction ratings through prompt and accurate fulfillment of grocery orders.
  • Managed a concise schedule, balancing up to three orders simultaneously to meet time-sensitive on-time delivery windows.
  • Demonstrated adaptability by efficiently navigating various store layouts and product offerings, ensuring an optimal customer experience.
  • Maintained a comprehensive knowledge of product availability, substitutions, and promotions.

Office Assistant

Biscomerica Corporation
05.2020 - 09.2020
  • Enhanced office efficiency by organizing files, completing paperwork, and returning e-mails from clients.
  • Processed financial information for the company such as completing and verifying in-voices from clientele, as well as organizing and signing off on contractor timesheets.

Education

Bachelor of Science - Statistics And Data Science

University of California, Santa Barbara
Santa Barbara, CA
06.2023

Skills

  • Exceptional communication skills: Effectively conveyed program details and fundraising objectives while soliciting for donations
  • Persuasion: Demonstrated ability to influence and encourage donors to contribute money to university initiatives
  • Goal-oriented: Consistently met or exceeded weekly fundraising targets
  • Time-Management: Consistently mapped out time effectively when balancing up to three simultaneous orders, ensuring an on-time delivery for all three customers

Timeline

Instacart Shopper

Instacart
10.2020 - Current

Office Assistant

Biscomerica Corporation
05.2020 - 09.2020

Call Center Donations Representative

UC Santa Barbara Annual Fund
08.2018 - 06.2020

Bachelor of Science - Statistics And Data Science

University of California, Santa Barbara

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Isaiah Luna