Courtney Morgan
Currituck,NC
Summary
Passionate college student studying Conservation Biology with minors in Marine Science and Environmental Education. With a deep love for animals of all kinds, I take pride in my experience caring for and working with animals including, horses, dogs, cats, fish, poultry as well as many animal ambasadors from the Virginia Beach Aquarium including our ornate youromastix lizard and tenrecs. I find joy in educating community members on important conservation issuesin hopes that I will spark a flame for the same passions I have. I build strong relationships with those that sourround me and do my best to maintain these relationships in and out of the workplace. I am immensely motivated and look foward to a future of working in marine mammal starnding response and rehabilitation.
Overview
2
2
years of professional experience
Work History
Dog Bather
Totally Dogs
Moyock , NC
07.2022 - Current
- Evaluated customer's instructions for grooming their pet accurately and relayed this information accurately and concisely to groomers.
- Aided in boarding dogs' care, walking dogs, cleaning kennels, changing food and water, cleaning bowls, blankets and beds. Other responsibilities included caring for up to 15 boarding dogs a day while ensuring that all personal items were cared for and returned to each respective family at the end of their dog's stay.
- Adhered to medication requirements and dietary restrictions as part of quality care fo each dog in the facility. This included administering medication orally and via needles.
- Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their dogs.
- Maintained organization and cleanliness of the facility at all times.
- Notified owners when an issue was found with their pet's health or condition during a grooming session or boarding stay.
- Respond quickly, effectively and calmly to emergency situations having to do with injuries to dogs and groomers, contacting owners and veterinarians as necessary.
- Examined animals for injury or illness and documented symptoms for our own records as well as the family and veterinarian's records.
- Answered the phones and accurately confirmed appointments and marking them down in the schedule, answering questions about the business in a respectful and professional manner.
- Bathed and groomed pets using effective and concise techniques ensuring a thorough bath and blow drying before their grooming session.
- Kept records of services provided to each pet in order to ensure accuracy in billing customers
- Checked out customers and giving proper change for the services provided while maintaining a professional and welcoming atmosphere to all who entered the shop.
Summer Camp Educator
Virginia Beach Aquarium
Virginia Beach, VA
07.2023 - 08.2023
- Trained to use proper handeling techniques whn handling animal ambassadors for educational seminars.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues with supervising staff members.
- Educated campers on topics in marine sciences focusing on topics including local fauna, conservation efforts as well as how they could improve conservation efforts in the future.
- Assisted with the planning and execution of daily activities for campers.
- Identified safety concerns and acted quickly to resolve issues and keep campers safe and healthy.
- Facilitated team-building exercises among different age groups of campers while incorporating scientific themes and concepts pertaining to the camp's curriculum.
- Communicated with other counselors to coordinate group activities that are engaging and interactive for campers.
- Explained complex scientific topics, (ex. eutrophication) to children in varying age groups in a way that was easily comprehendible and provided a means of impactful connection to the world around them
- Tracked attendance, checking off present individuals throughout the day, caring for 10-17 campers at a time.
- Assisted campers with projects related to the scientific principles they were learning including asking the "Why" and "How" questions. (Why is what we are learning is important? Why is this a problem? How does this work? etc.)
- Drove a 12 passenger van to off site locations for field trips.
Education
Bachelor of Science - Conservation Biology
NC State University
Raleigh, NC12-2025
Skills
- Safety Precautions and Measures
- Canine Medication Administration
- Facilities Maintenance
- Customer Service
- Animal Care
- Activity Planning and Supervision
- Effective Communication and Collaboration
- Creative Mindset and Group Engagement
- Positive Engagement and Relationships
- Problem Resolution and Emergency Response
- Team Leadership
- Group and Individual Instruction
Timeline
Summer Camp Educator
Virginia Beach Aquarium
07.2023 - 08.2023
Dog Bather
Totally Dogs
07.2022 - Current
Bachelor of Science - Conservation Biology
NC State University
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