Courtney Mowry
Spencer,OK
Summary
Accomplished leader at Walmart, adept in supply level management and fostering high employee morale, significantly enhancing store performance. Expert in merchandising strategies and customer service, achieving increased sales and reduced shrinkage rates. Skillfully balances task delegation with mentoring, driving team efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Stocking Coach
Walmart
Edmond, OK
02.2023 - Current
- Organize and oversee the unload of all incoming trucks.
- Maintain neat and organized backroom to easily access merchandise and drive sales.
- Maximize coverage by carefully allocating resources, setting schedules, and delegating assignments.
- Train new staff on job duties, company policies, and safety procedures for rapid onboarding,
- Discuss established goals with associates.
- Maintain orderly appearance of sales floor.
- Record shortages and discrepancies to maintain accurate and consistent flow of inventory.
- Regular review of P&L and budget reports.
- MOD three times a week.
- Regular communication with Market and Regional team to ensure standard execution of all departments and back room expectations.
- Oversee teams of 10-25 on a daily basis.
Apparel and Home Coach
Walmart
Edmond
11.2022 - 02.2023
- Established open lines of communication between management and staff through regular meetings; addressing concerns promptly led to higher employee morale.
- Assisted customers with sizing issues or style recommendations, delivering personalized shopping experiences that fostered loyalty.
- Analyzed sales trends to identify popular products and optimize merchandise placement within the store.
- Conducted regular performance evaluations for staff members, providing constructive feedback and coaching for continuous improvement.
- Optimized store layout based on customer flow patterns; this created an intuitive shopping experience which resulted in increased sales.
- Managed inventory effectively, ensuring optimal stock levels and minimizing loss through regular audits and accurate tracking systems.
- Maximized profitability by identifying slow-moving items and implementing strategic markdowns or clearance sales events.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Adhere to a strict modular setting schedule ensuring all merchandise is seasonally appropriate.
Grocery Coach
Walmart
Oklahoma City, OK
09.2022 - 11.2022
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Performed key tasks to promote inviting grocery store appearance.
- Implemented loss prevention strategies, resulting in reduced shrinkage rates.
Education
General Studies -
Enid High School
Enid08.2011
Skills
- Customer service and assistance
- Verbal and written communication
- Training and mentoring
- Task Delegation
- Supply level management
- Merchandising Strategies
- Safety Monitoring
- Scheduling Coordination
- Store maintenance
- Workflow Planning
Timeline
Stocking Coach
Walmart
02.2023 - Current
Apparel and Home Coach
Walmart
11.2022 - 02.2023
Grocery Coach
Walmart
09.2022 - 11.2022
General Studies -
Enid High School